This paper considers knowledge management functions as carried out by distributed virtual teams involved in the compilation of information‑based products using dedicated and domain‑specific computer‑ mediated practices and tools. We are concerned with two primary tasks, namely depositing shared assets and assembling information‑based artefacts by appropriating the benefits of virtual networking. Moreover, these tasks are considered from the perspective of the Social Experience Factory (SEF) â€” a platform enabling rich collaborative interactions between geographically dispersed members of communities of practice. The SEF incorporates domain‑specific workflows and several model‑based tools to facilitate systematic accumulation and reuse of collaborative artefacts. An account of these is provided by discussing current implementation in the context of a pilot application.