Abstract: It is recognised and accepted by business leaders and academic scholars alike that people (human resources) are an organisation’s most critical assets in the contemporary knowledge economy. While this may be true, this rhetoric is often not matched by the reality of employment practices related to this important yet ambiguous resource. The purpose of this paper is to review the current situation with respect to the question of people as valuable resources in the intellectual capital and knowledge management paradigms. Our contention is that human resources pivotal to the success of modern business enterprises, irrespective of their sizes. This paper’s empirical basis is achieved by presenting research data made by the authors on the relationship between psychosocial variables and human resource practices on behaviours associated with intellectual capital and knowledge sharing. A positive relationship has been found between attitudes, subjective norms, and self‑efficacy on knowledge sharing behaviour. Besides this, a positive correlation was found between the concept of psychological capital and knowledge sharing. With respect to human resource practices, the paper includes a review of research undertaken on management’s perception on the importance of measuring human resources, some organisations’ attempts to achieve this, and the current barriers towards the measurement of value. Current research on the relationship of knowledge sharing and human resource practices is presented. The paper concludes with a discussion on the authors’ observations of the value of human resources in the current state of the theoretical and practical considerations of intellectual capital and knowledge sharing, and their suggestions on a way forward in this developing area of ICKM.
Keywords: human capital, human resource value measurement, intangible assets, knowledge sharing, psychological capital
Abstract: Knowledge sharing research is growing in Latin America. Most instruments used to measure employees knowledge sharing activities have been developed in the Anglo‑American language (English). Currently there is no instrument available to measur e the knowledge‑sharing construct in Spanish. The purpose of this paper is to present the results of the research process adopted to design, construct and validate such an instrument in the Spanish language. The validation process was conducted with 228 k nowledge workers in Colombia. The instrument has two components. The first part (32 items) evaluates the different ways in which knowledge is shared in an organization. The second part (24 items) evaluates the different tools used in an organization t o share knowledge. The validation process is structured in three steps: the construction of the items following a review of the literature; psychometric validation, and the statistical verification of the instruments sub‑scales. Four categories of types of knowledge and four categories of knowledge sharing techniques are identified. The results of this research contribute to the understanding of a broader perspective of the measurement of knowledge sharing behavior and enable the measurement of this cons truct in Spanish. Many of the current instruments are very short and do not consider categories of knowledge sharing, neither tools people use to share knowledge. It is expected that the instrument will become a referent to the measurement of knowledge sh aring in Spanish speaking countries. It is recommended the translation into English and the validation process of the instrument with an English speaking sample.