The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

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Information about the European Conference on Intangibles and Intellectual Capital (ECIIC) is available here
 

Journal Article

IMPaKT: A Framework for Linking Knowledge Management to Business Performance  pp1-12

Patricia Carrillo

© Nov 1999 Volume 1 Issue 1, Editor: Fergal McGrath, pp1 - 68

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Abstract

A number of organisations have recognised the importance of managing their organisation knowledge in a more structured manner. However, the question arises as to how to evaluate the benefits of a Knowledge Management (KM) strategy and its associated initiatives on the performance of the organisation. This paper presents a framework for the assessment of the likely impact of KM and discusses findings from an evaluation workshop held to critique the framework.

 

Keywords: Knowledge management, business performance, evaluation

 

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Journal Article

KM Infrastructure and Electronic Services with Innovation Diffusion Characteristics for Community Economic Development  pp121-136

Dawn Jutla

© Nov 2003 Volume 1 Issue 2, Editor: Fergal McGrath, pp1 - 226

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Abstract

Building knowledge management (KM) infrastructure involves reuse and refocus of several existing infrastructure components, and awareness around future visions and conditions of infrastructure. We present a community perspective using a staircase metaphor for conceptualizing government supported KM infrastructure and services. Additionally we illustrate a model for government's role in providing and leveraging infrastructure components from all tiers of government. With examples, we build a case for adding diffusion of innovation characteristics, and features from innovation networks analysis in KM infrastructure. Observability and trialability are important to knowledge acquisition, while compatibility are central to knowledge application, packaging, and creation. Ease of use, and perceived usefulness affects knowledge use in all its forms.

 

Keywords: KM infrastructure model, SME, small business, economic development, e-Government, knowledge services, diffusion characteristics, community

 

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Journal Article

A New Insight into the Valuation of Start‑ups: Bridging the Intellectual Capital Gap in Venture Capital Appraisals  pp75-88

Blanca María Martins Rodríguez

© Nov 2003 Volume 1 Issue 2, Editor: Fergal McGrath, pp1 - 226

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Abstract

The emergence of a New Economy has brought consensus to the idea that innovation skills and capabilities are the main drivers of a firm's wealth generation capacity. The principal role that venture capital played in boosting American economic productivity and growth during the 1990s, fuelling innovation and the creation of new firms is well known. However, the huge number of bankruptcies among high‑tech companies in 2000 generated general distrust in financial markets worldwide. In particular, it caused great reluctance to invest in start‑up companies and led investors and academics to question and take an in‑depth look at existing valuation procedures. Building upon the concept of competitiveness of Man et al. (2002) and the premise that a firm's success is the result of appropriate strategy formulation and implementation (Grant, 2002), the present paper develops the start‑up general valuation model (SGVM) as a first step to improving the investment appraisal of start‑up companies and promoting a more effective allocation of resources in the economy.

 

Keywords: start-ups, valuation, venture capital, business model, top management team, intellectual capital

 

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Journal Article

Sharing Contextual Knowledge in Today's Workplace Environments  pp1-12

Farhad Daneshgar, Chandra S. Amaravadi

© Jan 2005 Volume 2 Issue 1, Editor: Charles Despres, pp1 - 90

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Abstract

Due to an evolution of business models compatible with networked economy, office — environments of this age need effective support for collaboration among office workers. This article demonstrates that existing Extended Office Systems (EOS) are not specifically designed to maintain awareness and knowledge‑sharing requirements of the collaborating actors of many of today's networked office environments. Using an awareness framework for sharing of contextual knowledge in collaborative business processes, this article provides general design directives for a Collaboration‑ Aware EOS (CAEOS) system that facilitates sharing of the contextual knowledge among office workers in networked offices. In order to assess its effectiveness, this framework is applied to a network management case study with the aim of identifying the awareness requirements of the actors within that process. The results confirm effectiveness of the framework. The components of the framework, that is the process model and the awareness model, are then used as analytical tools as input to the design of CAEOS for achieving its collaborating goals. It is suggested that the process model component of the framework to constitute foundation for the knowledge‑base component of the CAEOS, whereas the awareness model of the framework to constitute foundation for the inference engine of the CAEOS'.

 

Keywords: awareness, extended office systems, EOS, collaboration support systems, knowledge sharing, knowledge representation, groupware, business intelligence

 

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Journal Article

Data Mining as a Technique for Knowledge Management in Business Process Redesign  pp33-44

Olusegun Folorunso, Adewale O. Ogunde

© Jan 2005 Volume 2 Issue 1, Editor: Charles Despres, pp1 - 90

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Abstract

Business Process Redesign (BPR) is undertaken to achieve order‑of‑magnitude improvements over 'old' form of the organisation. Practitioners in the academia and business world have developed a number of methodologies to support this competitive restructuring that forms the current focus of concern, many of which have not been successful. This paper suggests the use of Data Mining (DM) as a technique to support the process of redesigning a business by extracting the much‑needed knowledge hidden in large volumes of data maintained by the organization through the DM models.

 

Keywords: Data Mining, Knowledge Management, Business Process Redesign, Business reengineering, Artificial Neural Networks

 

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Journal Article

The Influence of Technical, Social and Structural Factors on the Effective use of Information in a Policing Environment  pp65-76

Vince Hughes, Paul Jackson

© Jan 2005 Volume 2 Issue 1, Editor: Charles Despres, pp1 - 90

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Abstract

Throughout the world, police services are increasingly adopting a proactive, intelligence‑led approach to crime management. These services operate within environments characterized by firm hierarchy, the command and control paradigm and high social sensitivity. The implementation of strategies for the exploitation of knowledge and information within such environments reveals particular insights into organizational knowledge management. Understanding these issues may be of great value, particularly as despite the commitment to intelligence led policing, the outcomes to date have not met expectations. This paper proposes that social and political issues have the ability to influence knowledge management strategy by drawing upon Pan and Scarbrough's socio‑technical model to show the progression of the intelligence‑led policing philosophy over the past decade.

 

Keywords: Knowledge Management, Business Intelligence, Public Service, Policing

 

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Journal Article

The New Business Models in the Knowledge Economy: the Strategic Way to Value Creation  pp159-168

Ilídio Lopes, Maria do Rosário Martins

© Apr 2006 Volume 4 Issue 2, ICICKM 2005, Editor: Charles Despres, pp91 - 216

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Abstract

Over the last decade we have seen the emergence of an economy in which the digital component has become a constant presence in all areas of knowledge. In the digital world, characterised and dominated by a complex connectivity, value assumes a complex meaning, which is strongly distinct from that used in the traditional economy. There are new business concepts, new strategies based on innovation, new mechanisms to create value, and a new need — to build methodologies and metrics that can measure and reflect it.

 

Keywords: Digital economy, knowledge economy, intellectual capital, business models, and value networks

 

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Journal Article

Assessing Success Factors of Knowledge Management Initiatives of Academic Institutions — a Case of an Indian Business School  pp273-282

Bhaskar Basu, Kalyan Sengupta

© Aug 2007 Volume 5 Issue 3, Editor: Charles Despres, pp257 - 347

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Abstract

Effective knowledge management is considered to play an increasingly important role in creating competitive advantage. Knowledge is becoming a driving force for organisational change and wealth creation. As a result, organisations are at varying stages of planning and implementing knowledge‑based strategies in efforts to improve their competitiveness, productivity, organisational effectiveness and customer service. However, KM initiatives are both expensive and risky propositions. Financial resources put a ceiling on what can be expended on knowledge activities. There is a huge demand for skilled managers in the global economy, including India. This necessitates a re‑look at knowledge management initiatives in business schools, which can be considered to be knowledge intensive organisations. This paper is a result of an exploratory study that tries to explain the factors influencing the success of knowledge management initiatives in a business school to distinguish itself in the academic market place. A generalised model has been constructed highlighting possible antecedents and consequences of a business school in its quest for becoming a learning organisation. This model is then applied in a reputed business school in India as a test case.

 

Keywords: Knowledge management, organisation learning, business school, academic capitalism

 

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