The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

For general enquiries email
Click here to see other Scholarly Electronic Journals published by API
For a range of research text books on this and complimentary topics visit the Academic Bookshop

Information about the European Conference on Knowledge Management (ECKM) is available here.

For info on the International Conference on Intellectual Capital, Knowledge Management and Organisational Learning (ICICKM), click here
Information about the European Conference on Intangibles and Intellectual Capital (ECIIC) is available here

Journal Article

Emotional Intelligence Competencies as Antecedents of Innovation  pp207-219

Mariza Tsakalerou

© Dec 2016 Volume 14 Issue 4, Intellectual Capital at a Crossroad, Editor: Maurizio Massaro, Andrea Garlatti, pp191 - 255

Look inside Download PDF (free)


Abstract: Innovation is the process of bringing new products and services to the marketplace. The innovation process engages mixed teams with personnel from design, engineering, manufacturing and marketing working in tandem at all times. Given the complexity of the information flows in such a process, value creation in new product development is almost exclusively based on intangible resources. The successful management of intellectual capital has emerged as a key condition for effective organizational learning in the innovation process. The study of creativity and innovation has occupied a broad spectrum of experts across the fields of behavioral science, human cognition and organizational behavior. Empirical research in the past has provided some evidence that a team leader’s emotional intelligence impacts new product outcomes. Recent research however indicates that emotional intelligence at the individual team member level may contribute more to creativity in new product development. This paper builds upon the results of a small pilot study designed to assess the way group member emotional competencies impact the success of the innovation process in the presence of moderating factor such as project complexity. The outcome of this pilot study, the design of which is detailed in this paper, indicates that emotional intelligence improves team interactions, facilitates the management of intellectual capital and does indeed affect innovation performance. More importantly, the pilot study identified distinct differences in the ways individual emotional intelligence competencies behave as antecedents of innovation. This paper seeks to illuminate these differences by examining a larger sample of engineering and management individuals and focusing on the relationship between individual emotional intelligence competencies and their effect on the collective emotional intelligence continuum.


Keywords: Keywords: Emotional Intelligence, innovation process, new product development, interdisciplinary teams, innovation antecedents.


Share |

Journal Issue

Volume 14 Issue 4, Intellectual Capital at a Crossroad / Dec 2016  pp191‑255

Editor: Maurizio Massaro, Andrea Garlatti

View Contents Download PDF (free)


Guest Editors

Maurizio MassaroDr Maurizio Massaro is aggregate professor at Udine University since 2008, having worked as teacher at Udine University since 2001. He was visiting scholar at the FGCU, Florida, USA, in 2010 and Leicester, UK, 2013. His academic interests are primarily in the field of business performance measurement, intellectual capital, knowledge management and entrepreneurship. He is an associate editor for the Electronic Journal of Knowledge Management (EJKM).


Andrea Garlatti

Prof Andrea Garlatti, PhD, is Full Professor of Public Management at Udine University. He is also Director of Udine University Interdepartmental Center for Research on Welfare and Coordinator of the Accounting and Management Control section within the Department of Economics and Statistics. Andrea has wide research and teaching experience in the fields of public management and welfare.




Keywords: Knowledge-based Economy Model, Knowledge-based Economy Main Determinants, Enabler, Sweden, Finland, Denmark, Strategic Management, Knowledge Management, Cognitive Leadership, Knowledge based economy’s theoretical paradox, Emotional Intelligence, innovation process, new product development, interdisciplinary teams, innovation antecedents, Intellectual capital, company performance, intellectual capital efficiency, shareholder value, dynamic distributed software development, global software development, distributed teams, software evaluation, intellectual capital, performance management, knowledge work productivity, Intellectual Capital reports, use of IC measurements, benefits and drawbacks of IC reports, field study, Italy


Share |