The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

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Journal Article

Barriers and Enablers of Effective Knowledge Management: A Case in the Construction Sector  pp85-97

George Okere

© Jun 2017 Volume 15 Issue 2, Editor: John Dumay, pp59 - 146

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Abstract

Knowledge management is not new to construction companies, as they have been implementing and managing knowledge for as long as they have existed. However, there is the business need for organizations to continuously evaluate the effectiveness of their knowledge management enabling initiatives. With growing competition, companies must remain competitive through the deployment and use of various knowledge management enabling technologies. Equally important is the need to be aware of the factors that are related to the effectiveness of knowledge management enabling initiatives. As such, there is the need to know what those factors are, and the main purpose of this study is to identify the barriers and enablers of effective knowledge management enabling initiative in a construction organization. The research approach was a case study research design, and it captured in‑depth experiences of a specific construction organization before and after the implementation of their knowledge management enabling initiative, and the major drivers of improvement. In general, the research found three key barriers and enablers to the knowledge management enabling initiative at the case study organization: awareness centered on the need and value of knowledge or lack of it, a knowledge sharing environment or lack of it, and web‑enabled and integrated knowledge management systems or lack of it. It is hoped that from this study other construction organizations and other companies within other sectors would learn from the experience of the case study organization on barriers and enablers of effective knowledge management, as well as how to evaluate the effectiveness of their knowledge management initiatives.

 

Keywords: Knowledge Management, Information and Communication Technology, Construction Industry, Competitiveness

 

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Journal Article

Improving Board Knowledge with Information and Communication Technologies  pp215-224

Marie-Christine Roy, Marie-Josée Roy, Lyne Bouchard

© Nov 2017 Volume 15 Issue 4, Editor: John Dumay, pp213 - 256

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Abstract

There is increased pressure for a more active role in corporate directors’ oversight and several surveys are reporting that directors still do not have the necessary information and knowledge to help them fulfill their emerging roles and responsibilities. These factors have created an urgent need for organizations to examine their board’s knowledge deficiencies and find adequate solutions. Although information and communication technologies (ICT) have the potential to dramatically improve the ability of boards to identify, acquire, analyze and act on the most relevant knowledge, they remain under studied and underused. The objective of this paper is to develop some propositions on the way boards of directors can potentially improve their decision making process through various knowledge strategies supported by information and communication technology. To do so, we perform a “knowledge audit” of boards based on a review of the literature on corporate board information and decision making limitations. Then we relate these problems to the literature on ICT for potential solutions, following a design science research methodology. We also describe the current commercial board portal tools that have emerged to support the work of corporate directors. Our results can provide guidance to companies and their boards wishing to implement a knowledge strategy that addresses board widespread problems such as information asymmetry, information overload, and groupthink.

 

Keywords: Board of directors, Knowledge strategy, Information and communication technology, Board information, Board portals.

 

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Journal Article

Assessing the Drivers of Virtual Knowledge Management Impact in European Firms' Performance: an Exploratory Analysis  pp277-286

Flavio Tiago, Maria Teresa Borges Tiago, João Pedro Couto

© Jun 2009 Volume 7 Issue 2, ICICKM 2008, Editor: Kevin O'Sullivan, pp199 - 296

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Abstract

e‑Business is a phenomenon that has progressed over the past decades at record speed, with considerable promise and hype. It has been embraced with varying degrees of enthusiasm and impact by both large and SME firms. Parallel with its development, E‑Business has attracted research interests, seen in a plethora of new modules, programmes, models and tools. Knowledge Management (KM) is one tool that has seemed to gain a more relevant role, especially as managing knowledge becomes increasingly important to all companies. Appropriate KM practices within organisations can be seen as one of the prerequisites of enhancement of continuous performance improvement in the interne‑based context. Thus, our aim is to develop a conceptual framework related to KM practices in a virtual context and to identify the nature of the relationship existing in those knowledge‑driven elements and performance achievements. This paper aims to bridge the gap between the KM and e‑business performance‑related literatures from the viewpoint of European firms by establishing a model tested in European companies. For this purpose, we used a structural equation modelling analysis. The results show that KM has a positive impact on the maximization of e‑business performance and that some elements individually have a positive influence on e‑business performance. As limitations of the study, we consider the need for more research into this field and the inclusion of news elements such as technological readiness and management support to KM initiatives. The present study advances knowledge on the nature of the relative importance of different components of Internet‑based KM as drivers of e‑business performance and reinforce its importance as an integrated e‑business tool.

 

Keywords: virtual knowledge management, e-business performance, European firms, information and communication technology

 

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Journal Issue

Volume 7 Issue 2, ICICKM 2008 / Jun 2009  pp199‑296

Editor: Kevin O'Sullivan

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Keywords: competitive intelligence, conceptual umbrella metaphor, e-business performance, elicitation, enabling context, Ba, European firms, external knowledge, framework G-U-I-N, globalization, higher education, human networks, industry attractiveness, information age, information and communication technology, information communication, integration, intellectual capital, KM in agribusiness, knowledge capitalization, knowledge complexity, knowledge maps, knowledge modelling, knowledge sharing, knowledge transfer, leadership, mapping technique, merging, mind map, m-k toolkit, mobile knowledge, new technology-based firm (NTBF), ontology, research network, risk, social aspects, social network analysis, social software, strategic alliances, strategic information management, strategy formulation process, technologies, technology adoption, technology, Thailand, triple helix model, university-industry interaction, value network, virtual knowledge management, wicked problems

 

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Journal Issue

Volume 7 Issue 3 / Jun 2009  pp297‑397

Editor: Dan Remenyi

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Keywords: competitive intelligence, conceptual umbrella metaphor, e-business performance, elicitation, enabling context, Ba, European firms, external knowledge, framework G-U-I-N, globalization, higher education, human networks, industry attractiveness, information age, information and communication technology, information communication, integration, intellectual capital, KM in agribusiness, knowledge capitalization, knowledge complexity, knowledge maps, knowledge modelling, knowledge sharing, knowledge transfer, leadership, mapping technique, merging, mind map, m-k toolkit, mobile knowledge, new technology-based firm (NTBF), ontology, research network, risk, social aspects, social network analysis, social software, strategic alliances, strategic information management, strategy formulation process, technologies, technology adoption, technology, Thailand, triple helix model, university-industry interaction, value network, virtual knowledge management, wicked problems

 

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Journal Issue

Volume 15 Issue 2 / Jul 2017  pp59‑146

Editor: John Dumay

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Editorial

 

Keywords: SECI model, digital transformation, folk song, knowledge conversion, Knowledge Sharing, Cross-Functional, NPD Teams, New Product Development, Knowledge Management, Information and Communication Technology, Construction Industry, Competitiveness, Learning, dynamic system, local context, MNE subsidiary, knowledge sharing barriers, educational management, educational institutions’ administrative processes, Classification Theory, Metadata, Statistics, Taxonomy

 

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Journal Issue

Volume 15 Issue 4 / Nov 2017  pp213‑256

Editor: John Dumay

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Editorial

 

Keywords: Board of directors, Knowledge strategy, Information and communication technology, Board information, Board portals, Knowledge economy, knowledge economy index, intellectual capital, media representation, knowledge management competencies, educational objectives, knowledge management education, educational competencies, theoretical research, multiple methods, qualitative research

 

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