Towards the Knowledge Economy: the Technological Innovation and Education Impact on the Value Creation Process pp129-138
Emerging as one of the most important corporate assets, there is evidence that, in some developed countries, the impact of knowledge capital in the GDP now surpasses the fixed capital. This paper uses quantitative data to broadly qualify the impact of the two main building blocks in the knowledge management integration process: information and communication technologies (ICT) and Education. The data analysis suggests that by providing efficient network platforms, knowledge can be captured, transformed and disseminated to individuals, groups and organisations. Investment in ICT seems to enable to connect people and support knowledge sharing and interpersonal interaction and therefore facilitate knowledge management processes and strategies. A case‑study of Portugal is used to illustrate the conclusions drawn.
Keywords: Knowledge Economy Knowledge Management Intangible Assets Information and Communication Technologies
Over the last decade we have seen the emergence of an economy in which the digital component has become a constant presence in all areas of knowledge. In the digital world, characterised and dominated by a complex connectivity, value assumes a complex meaning, which is strongly distinct from that used in the traditional economy. There are new business concepts, new strategies based on innovation, new mechanisms to create value, and a new need â€” to build methodologies and metrics that can measure and reflect it.
Keywords: Digital economy, knowledge economy, intellectual capital, business models, and value networks
Using Scenarios to Explore the Potential for Shifts in the Relative Priority of Human, Structural and Relational Capital in Generating Value pp509-516
Collaborative research over a two year period involving eighteen knowledge management practitioners and a team of academics explored the evolution of a next generation knowledge management agenda. Three scenarios were developed that explored the implications of two dimensions: firstly the underpinning organisational purpose in relation to the factors of production in both an industrial and a knowledge economy paradigm, and secondly the consequences of a predominantly transactional or relational psychological contract between individuals and organisations. By studying the drivers shaping the dynamic evolution of each scenario, we identified that organisations need to pay different levels of attention to the components of structural, human and relational capital in order to optimise value generation in each scenario. The first scenario looks at the natural evolution of the industrial economy paradigm as the pace of change accelerates and the expansion of the competitive environment increases the need for product innovation. The stimulus for this innovation is the quality and motivation of the people employed. Human capital management is the main lever to optimise organisational performance in this scenario. The next two scenarios look at organisations operating in the knowledge economy paradigm. One considers the consequences of continuing with the conventional psychological contract with employees based on a transactional exchange of money for time. A large investment is needed in the structural capital mechanisms to manage the organisational ownership of knowledge and to monitor and stimulate performance in delivering knowledge‑based services. In the other scenario, the focus shifted to a situation where individuals and organisations negotiate common areas of interest before becoming involved together in something approaching a partnership. Learning and competitive agility emerge from networks of individuals and groups coalescing around shared objectives. Relationship capital becomes the basis of value generation.
Keywords: knowledge management, scenarios, intellectual capital, knowledge economy, psychological contract
Volume 3 Issue 2 / Dec 2005 pp65‑138
Keywords: Absorptive capacity, Capabilities, Case study, Coach, Computer-mediated communication, Developing countries, Dynamic learning, Email, Information and Communication Technologies, Innovation, Intangible Assets, Intellectual Capital, Inter-organizational project team management, Knowledge creation and sharing, Knowledge Economy, Knowledge management (KM), Knowledge management systems (KMS), Knowledge transfer, Lotka-Volterra system, Organizational Learning, Organizational receptivity, Organizational Relation, Resource-based view of the firm (RBV), Sustained competitive advantage, Virtual team
Keywords: automotive industry, business models, collaborative process communal lexicon community of practice corporate strategy corpus linguistics digital economy, empirical knowledge ethnography, human capital hypertext, information communication technology insurance Industry Intellectual capital measurement, interorganisational collaboration inter-organisational relationships knowledge capitalization. knowledge construction, knowledge definition, knowledge economy, knowledge elicitation, knowledge management behaviour, knowledge management context, knowledge management environment, knowledge management practices, knowledge mapping, multivariate analysis protection of knowledge, relationship transformation special language terminology structural capital, tacit knowledge value networks virtual prototype