The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

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Journal Article

Knowledge Sharing and Organizational Culture Dimensions: Does Job Satisfaction Matter?  pp1-18

Wioleta Kucharska, Denise. A. D. Bedford

© Apr 2019 Volume 17 Issue 1, Editor: Ettore Bolisani, pp1 - 99

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Abstract

The aim of this study is to examine how job satisfaction influences the relationship between company performance, knowledge sharing, and organizational culture, perceived through the prism of Hofstede’s cultural dimensions, controlled by company size and staff position. A survey of 910 Polish employees (mainly knowledge workers) with different roles and experiences across different industries was conducted. The data were analyzed using structural equation modeling. The findings prove that job satisfaction is a strong mediator for company culture dimensions and knowledge sharing by the high skilled employee. The influence of masculinity, long‑term perspective, and collectivism on knowledge sharing are fully mediated by job satisfaction. Uncertainty avoidance and power distance are partially mediated. The relationship between job satisfaction and company performance is complementarily mediated by knowledge sharing. For optimum company performance, it is important to create a company culture that, first, increases job satisfaction and, second, enhances knowledge sharing. Job satisfaction of knowledge workers in Poland is influenced by low power distance, teamwork, and long‑term perspective, and clear rules, strength, and a dominant and assertive male style of management lead to knowledge sharing. The main value of this study is the complete picture it provides of the mediation function of job satisfaction for company culture and knowledge sharing and performance based on a multi‑sector sample.

 

Keywords: Job satisfaction, knowledge sharing, organizational culture, company performance, Hofstede’s cultural dimensions, structural equation modeling, knowledge management, knowledge workers

 

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Journal Article

The Strength of Trust Over Ties: Investigating the Relationships between Trustworthiness and Tie‑Strength in Effective Knowledge Sharing  pp19-33

M. Max Evans, Ilja Frissen, Chun Wei Choo

© Apr 2019 Volume 17 Issue 1, Editor: Ettore Bolisani, pp1 - 99

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Abstract

The purpose of this research is to better understand the interaction between notable structural and relational factors, which positively influence organizational knowledge sharing. Specifically, to investigate the effects of multiple dimensions of trust (i.e., competence‑, integrity‑, benevolence‑based perceived trustworthiness) on the relationship between tie‑strength and effective knowledge sharing. Knowledge sharing was examined in two ways, first through the knowledge receiver’s perception of how useful the shared knowledge was, and second through their willingness to use that knowledge. Willingness to use was further classified into explicit and tacit forms of knowledge. A total of 275 surveys were collected from legal professionals, working on projects, at one of Canada’s largest law firms. Data were analyzed using linear regression, mediation, and moderator analyses. The study revealed four main findings. The first was that strong ties lead to the receipt of useful knowledge. Second, both competence‑ and integrity‑based trustworthiness strongly mediated the link between strong ties and receipt of useful knowledge. Third, when trust was taken into account, any positive effect of strong ties on the receipt of useful knowledge was removed. Fourth, the mediating effect of competence‑based trustworthiness was of similar magnitude for willingness to use explicit and tacit knowledge. Practical implications suggest organizations should cultivate competence‑ and integrity‑based trustworthiness and develop networks consisting of both weak and strong ties, balancing network density and range.

 

Keywords: Trust, Knowledge sharing, Social Capital, Networks, Tacit knowledge, Knowledge workers

 

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Journal Issue

Volume 17 Issue 1 / Apr 2019  pp1‑99

Editor: Ettore Bolisani

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Keywords: Job satisfaction, knowledge sharing, organizational culture, company performance, Hofstede’s cultural dimensions, structural equation modeling, knowledge management, knowledge workers, Trust, Knowledge sharing, Social Capital, Networks, Tacit knowledge, Knowledge workers, knowledge, innovation, Baltic Countries, manufacturing sector, Co-design, Empathetic participatory design, repertory grid technique, prototyping, situation awareness, tacit knowledge, explicit knowledge, ICT development, knowledge transfer, post-acquisition integration, acquisition, mergers and acquisition (M&A), case study, knowledge transfer factors knowledge, big data, intangible assets, intelligence, social media, brand equity, literature review, research trends, scientific journals, scientific conferences

 

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