The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

For general enquiries email administrator@ejkm.com
Click here to see other Scholarly Electronic Journals published by API
For a range of research text books on this and complimentary topics visit the Academic Bookshop

Information about the European Conference on Knowledge Management (ECKM) is available here.

For info on the International Conference on Intellectual Capital, Knowledge Management and Organisational Learning (ICICKM), click here
Information about the European Conference on Intangibles and Intellectual Capital (ECIIC) is available here
 

Journal Article

Evaluating Interorganizational Knowledge Management: The Concept of IKM Orientation v  pp118-130

Agnès Lancini

© Aug 2015 Volume 13 Issue 2, Editor: Ken Grant, pp101 - 171

Look inside Download PDF (free)

Abstract

Abstract: For about 20 years, organisations have to work with more and more partners through networks, supply chains and other virtual structures, in volatile or just unstable environments. Networked organisational settings underline the need of managing knowledge across boundaries. The literature calls for more theoretical and empirical work to define what IKM is and examine its implementation. This paper responds to that call and investigates how to define and evaluate Interorganizational Knowledge Mana gement (IKM), or the degree to which firms in the supply chain (or other interorganizational settings) demonstrate systematic implementation of IKM. To define IKM, we propose a theoretical framework drawing on the knowledge‑based view, the relational theories and the capacity lens. The theoretical contribution of this work shows that IKM is more than a simple extension of the level of analysis; it is a new concept with unique definition, theoretical frames, and objectives. To evaluate IKM, we study th e concept of IKM orientation. Based on an extensive literature review, this study conceptualizes IKM orientation as six interconnecting elements: frequency of exchanges of information and knowledge; nature of the exchanged information and knowledge; inter ‑organizational activities supported; IT infrastructure; scope, direction and strength of collaborative exchanges; and KM processes supported. Specifically, we provide a case study of a network of franchised convenience stores, to illustrate the several d imensions that comprise the measure of IKM orientation. This study could help managers to identify the IKM orientation in their firms, and the dimensions that need to be improved. Some implications of, perspectives on, and limits of IKM evaluation researc h and practice are discussed.

 

Keywords: Keywords: Interorganizational Knowledge Management, evaluation, IKM Orientation, Supply-Chain, boundaries

 

Share |