The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
Become a Reviewer for EJKM click here
Click here to see other Scholarly Electronic Journals published by API
For a range of research text books on this and complimentary topics visit the Academic Bookshop

Information about the European Conference on Knowledge Management (ECKM) is available here.

For info on the International Conference on Intellectual Capital, Knowledge Management and Organisational Learning (ICICKM), click here
Information about the European Conference on Intellectual Capital (ECIC) is available here
 

Journal Article

Facilitating Organisational Sustainability Through Expert Investment Systems  pp45-54

Carol Royal, Farhad Daneshgar, Loretta O'Donnell

© Nov 2003 Volume 1 Issue 2, Editor: Fergal McGrath, pp1 - 226

Look inside Download PDF (free)

Abstract

This paper uses literature from the fields of organisational sustainability and human capital, which have demonstrated a link between sustainable human capital and the financial performance of the firm, to argue that securities analysts need to be able to systematically analyse human capital in order to provide transparent and well‑informed investment recommendations. It is the function of securities analysts to attempt to predict the future financial performance of firms within an industry sector. Models for this analysis have traditionally been heavily quantitative, relying on mathematical models of future earnings forecasts, based on published annual financial statements from listed companies. Securities analysts' quantitative modeling methods are directly underpinned by qualifications and certification processes that encourage demonstrated skills in quantitative methods. The authors provide an opportunity for securities analysts to systematically gain insights on the human capital of firms using a future expert system, called Human Capital Analyser (HCA), whose general characteristics are also outlined in the conclusion of this article. This expert system will help bridge the knowledge gap in the work of securities analysts.

 

Keywords: knowledge representation human capital analysis expert systems finance industry securities analysts

 

Share |

Journal Article

Knowledge Communication Problems between Experts and Decision Makers: an Overview and Classification  pp291-300

Martin J. Eppler

© Aug 2007 Volume 5 Issue 3, Editor: Charles Despres, pp257 - 347

Look inside Download PDF (free)

Abstract

In this article we examine the difficulties of knowledge communication among experts and decision makers. We begin by outlining where and how the communication of expertise from specialists to managers is crucial. We then review theoretical constructs that highlight knowledge transfer problems among experts and decision makers. On the basis of this review and using the results from six focus groups and thirty interviews with engineers and managers, we categorise these transfer challenges into five major groups. We distinguish among expert‑ and manager‑caused problems, reciprocal problems, problems due to the interaction situation and problems caused by the organisational context. These categories can be used to guide research on the micro‑aspects of knowledge transfer. Managers can use these problem categories to identify and reduce knowledge transfer barriers in their interaction with specialists.

 

Keywords: Knowledge transfer, knowledge communication, expert, decision making, knowledge media, knowledge dialogues

 

Share |

Journal Article

Knowledge Transfer Procedures From Consultants to Users in ERP Implementations  pp318-327

Przemysl›aw Lech

© Dec 2011 Volume 9 Issue 4, Editor: Geoff Turner, pp297 - 364

Look inside Download PDF (free)

Abstract

This paper focuses on the issue of knowledge transfer from consultants to the final users of the ERP system during its implementation. For a long time, the knowledge transfer has been recognized as one of the key success factors of the implementation proj ects of any type. Basing on the literature, two alternative approaches to the knowledge transfer were identified: an exploration oriented one, assuming users active participation in the implementation process and another one, i.e. instruction oriented kn owledge transfer, depending on the users training provided by the consultants after the implementation has been completed. A study of 10 ERP implementation projects is presented to determine how enterprises solve the knowledge transfer issue in real‑life environment. At the end the paper presents the evaluation of the amount of external workload from the consultants needed to accomplish the knowledge transfer process with the use of the two alternative approaches. It is based on the field study in two co mparable enterprises. The main value of the research is that it presents the generalization of the knowledge transfer procedures used in real‑life ERP projects and then evaluates the difference in external workload from the consultants in a very unique si tuation of two very similar enterprises, with comparable business processes and information requirements, and which implemented the same ERP system with help of the same external consultants but using different knowledge transfer approach.

 

Keywords: knowledge transfer, ERP implementation, ERP expertise building

 

Share |

Journal Issue

Volume 5 Issue 3 / Jul 2007  pp257‑347

Editor: Charles Despres

View Contents Download PDF (free)

Keywords: architectures for knowledge management systems, business school, case based reasoning, communities of practice, customer relationship management, decision making, discovery query, expert, failure factors, frames, fuzzy logic, Heidegger, info-culture, info-structure, infrastructure, knowledge acquisition, knowledge adaptation, knowledge communication, knowledge dialogues, knowledge dissemination, knowledge generation, knowledge management practices, knowledge management systems, knowledge media, knowledge representation, knowledge transfer, knowledge utilization, knowledgebase, learning organization, ontology, organizational knowledge, popper, predicate logic, production rule, propositional logic, ranking semantic relations, relation robustness, relationship search, semantic associations search, semantic nets, semantic web, social capital, structuration theory, success factors of KM, validation

 

Share |

Journal Issue

Volume 5 Issue 4 / Dec 2007  pp347‑550

Editor: Charles Despres

View Contents Download PDF (free)

Keywords: architectures for knowledge management systems, business school, case based reasoning, communities of practice, customer relationship management, decision making, discovery query, expert, failure factors, frames, fuzzy logic, Heidegger, info-culture, info-structure, infrastructure, knowledge acquisition, knowledge adaptation, knowledge communication, knowledge dialogues, knowledge dissemination, knowledge generation, knowledge management practices, knowledge management systems, knowledge media, knowledge representation, knowledge transfer, knowledge utilization, knowledgebase, learning organization, ontology, organizational knowledge, popper, predicate logic, production rule, propositional logic, ranking semantic relations, relation robustness, relationship search, semantic associations search, semantic nets, semantic web, social capital, structuration theory, success factors of KM, validation

 

Share |

Journal Issue

Volume 6 Issue 1 / Jul 2008  pp1‑74

Editor: Charles Despres

View Contents Download PDF (free)

Keywords: architectures for knowledge management systems, business school, case based reasoning, communities of practice, customer relationship management, decision making, discovery query, expert, failure factors, frames, fuzzy logic, Heidegger, info-culture, info-structure, infrastructure, knowledge acquisition, knowledge adaptation, knowledge communication, knowledge dialogues, knowledge dissemination, knowledge generation, knowledge management practices, knowledge management systems, knowledge media, knowledge representation, knowledge transfer, knowledge utilization, knowledgebase, learning organization, ontology, organizational knowledge, popper, predicate logic, production rule, propositional logic, ranking semantic relations, relation robustness, relationship search, semantic associations search, semantic nets, semantic web, social capital, structuration theory, success factors of KM, validation

 

Share |