The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

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Journal Article

The Effect of Knowledge Management Context on Knowledge Management Practices: an Empirical Investigation  pp117-128

Brian Detlor, Umar Ruhi, Ofir Turel, Pierrette Bergeron, Chun Wei Choo, Lorna Heaton, Scott Paquette

© Apr 2006 Volume 4 Issue 2, ICICKM 2005, Editor: Charles Despres, pp91 - 216

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This paper presents recent research findings on the effects of organizational knowledge management (KM) context on KM practices. Data were collected at a large Canadian law firm via a Web‑based survey instrument from over 400 participants comprising professional and support staff working in various office locations. The purpose of the study was to gain insight on the antecedents of knowledge management behaviors in organizations. A theoretical model explicating the impact of an organization's KM environment on both organizational and individual KM behaviors was developed and tested using structural equation modeling techniques. The moderating effects of age, biological sex, job category, and years spent in the organization were also examined. Results indicate that an organization's knowledge management environment impacts on both organizational as well as personal knowledge management behaviors. Furthermore, we show that organizational KM behavior also influences personal KM behavior, thus acting as a mediator between the overarching organizational knowledge management policies and practices and the employees' individual practices. Based on this empirical evidence, recommendations are suggested for organizations wishing to institutionalize knowledge management initiatives in their firms.


Keywords: Knowledge management behaviour, knowledge management practices, knowledge management context, knowledge management environment, knowledge sharing, corporate strategy


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Journal Issue

Volume 4 Issue 2, ICICKM 2005 / Mar 2006  pp91‑216

Editor: Charles Despres

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Keywords: automotive industry, business models, collaborative process communal lexicon community of practice corporate strategy corpus linguistics digital economy, empirical knowledge ethnography, human capital hypertext, information communication technology insurance Industry Intellectual capital measurement, interorganisational collaboration inter-organisational relationships knowledge capitalization. knowledge construction, knowledge definition, knowledge economy, knowledge elicitation, knowledge management behaviour, knowledge management context, knowledge management environment, knowledge management practices, knowledge mapping, multivariate analysis protection of knowledge, relationship transformation special language terminology structural capital, tacit knowledge value networks virtual prototype


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