The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
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Journal Article

Knowledge Maps and Mathematical Modelling  pp497-504

Tomas Subrt, Helena Brozova

© Jan 2008 Volume 5 Issue 4, Editor: Charles Despres, pp347 - 550

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Abstract

The aim of our paper is to explain a mathematical model as a special case of symbolic knowledge map. Each knowledge mapping is a visualization of knowledge for the purpose of eliciting, sharing and expanding. Tools of such visualization can be of various types. But in reality many types of so‑called knowledge maps are only data flow or information flow diagrams. Our paper will define the most important features which every knowledge map must satisfy, for instance it must include chronological, hierarchical, associative, causal and evaluative relationships, it must improve the quality of knowledge etc. In our paper we will prove that a mathematical model satisfies all requirements to be called a knowledge map. Neither definition nor categorization and taxonomy of knowledge mapping are unified in the literature so the authors try to start with working on this field. Knowledge map is a visual interception of knowledge with the aim of its storage, sharing and development. Weak descriptive knowledge maps may be used for explaining the ideas and concepts connected with OR models, as well as for explaining the new knowledge gained with the models, in a well‑ structured form. Strong descriptive knowledge maps can serve to describe real relations between the objects of the models or real elements in relation to their positioning. In this case the object placing does not describe only its physical position but also, for instance, its economical indexes. Like the normative OR models, the normative knowledge maps show the normative solution, or help to find the best, desirable or advisable solution. After suggestions of how to categorize knowledge maps (above) mathematical models of various types with all features and properties are presented as a knowledge map.

 

Keywords: knowledge map, knowledge map categorization, mathematical model, model construction, algorithm, model solution

 

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Journal Article

Methods and Tools for Knowledge Management in Research Centres  pp293-306

Jean-Louis Ermine

© Nov 2010 Volume 8 Issue 3, Editor: David O'Donnell, pp267 - 344

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Abstract

In the Knowledge Based Economy, research centres whether industrial or public, play a fundamental role. In terms of Knowledge Management, these organisations have a special status, because their production is knowledge and only knowledge. The Knowledge Capital they accumulate in their activities therefore is a strong strategic issue and the management of these assets has become crucial. The problem addressed in this paper is to design a pertinent methodology for Knowledge Management considering the specificity of knowledge production by research centres. This methodology is based on a suitable model to describe that knowledge production. The reference model is built on knowledge flows between the organisation and its knowledge workers, and a subsystem called “Knowledge Capital”. A research centre is defined by the fact that its product is only knowledge and is accumulated in its knowledge subsystem. Some economical characteristics of this Knowledge Capital are shown as being very adapted to knowledge produced in research centres. The methodology is based on two tools. The first tool is the knowledge map that can represent a comprehensive model of the Knowledge Capital of the organisation, which is often not well known or unstructured. That map is built on a shared and consensual vision of the main knowledge actors. It is not a map produced by a knowledge tool, but a co‑construction (through interviews) with the knowledge actors. The second tool is a grid for criticality analysis (Critical Knowledge Factors), which evaluates the knowledge domains of the organisation and suggests appropriate actions to be put in place for the most critical domains. This tool is a guide for interviewing knowledgeable actors in the organisation, to collect and analyse a set of data for decision support. The aim of the methodology is to provide a set of recommendations to build a KM plan of actions to preserve, share and make evolve the Knowledge Capital. The methodology has been elaborated through constant feed‑back with practice, and has been validated in many real cases in various countries. Three case studies (France, Brazil, and Canada) are succinctly described to exemplify the effectiveness of the methodology.

 

Keywords: knowledge management, knowledge capital, research centre, knowledge map, critical knowledge factors

 

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Journal Article

Critical Knowledge Map as a Decision Tool for Knowledge Transfer Actions  pp129-140

Jean-Louis Ermine, Imed Boughzala, Thierno Tounkara

© Jun 2010 Volume 4 Issue 2, ICICKM 2005, Editor: Charles Despres, pp91 - 216

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Abstract

Knowledge transfer is no longer reducible to classical solutions such as face‑to‑face training, technical education or tutoring. Knowledge to be transferred is professional knowledge (Business Knowledge). It involves the whole Knowledge Capital within an organization. Identifying the knowledge components that are worthwhile transferring is not an easy task. This is the problem addressed in this paper.

 

Keywords: knowledge transfer, knowledge management, knowledge mapping, and knowledge capitalization

 

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Journal Article

Dynamic Knowledge Management Toolkit  pp261-266

Nader Nada, Mohamed Kholief, Mahmoud. Ghanem, W. Bakry

© Jun 2009 Volume 7 Issue 2, ICICKM 2008, Editor: Kevin O'Sullivan, pp199 - 296

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Abstract

An important aspect of knowledge management is the implementation of methods to share the unstructured knowledge of expert practitioners within an organization. The existence of unstructured and dynamic knowledge represents a challenge to experts due to the dynamic and non‑sequential nature of such knowledge. In order to make such knowledge sharable, it is necessary to have both an effective elicitation method and a useful representation toolkit. In this paper we describe a Dynamic Knowledge Toolkit (DKT) that is used in knowledge elicitation and representation based upon Knowledge maps. Knowledge Maps content is different from the more general information in typical reference material and that is organized quite differently than standard textbook knowledge or mainstream hypermedia learning systems. These knowledge models tend to be large and complex with interwoven themes and rich interconnections of the concepts based on the expert's highly articulated mental model of the domain. Knowledge Maps have been used in all facets of education, training and business. With the fundamental goal of fostering learning and knowledge sharing they have been shown to be an effective tool for displaying prior knowledge, summarizing, planning, scaffolding for understanding, consolidating experiences, improving affective conditions for critical thinking, decision making, supporting cooperation and collaboration, and organizing unstructured knowledge content. We describe the use of the toolkit in a case study on the capture and representation of local weather forecasting knowledge. We also show how Knowledge maps can be used to support activities such as the preservation of institutional memory, the "recovery" of expertise that might reside in less accessible forms such as archived documents, for performance support, and for other knowledge‑intensive pursuits such as weather forecasting or crisis management.

 

Keywords: knowledge elicitation, knowledge modeling, knowledge sharing, knowledge maps

 

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Journal Issue

Volume 7 Issue 2, ICICKM 2008 / Jun 2009  pp199‑296

Editor: Kevin O'Sullivan

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Keywords: competitive intelligence, conceptual umbrella metaphor, e-business performance, elicitation, enabling context, Ba, European firms, external knowledge, framework G-U-I-N, globalization, higher education, human networks, industry attractiveness, information age, information and communication technology, information communication, integration, intellectual capital, KM in agribusiness, knowledge capitalization, knowledge complexity, knowledge maps, knowledge modelling, knowledge sharing, knowledge transfer, leadership, mapping technique, merging, mind map, m-k toolkit, mobile knowledge, new technology-based firm (NTBF), ontology, research network, risk, social aspects, social network analysis, social software, strategic alliances, strategic information management, strategy formulation process, technologies, technology adoption, technology, Thailand, triple helix model, university-industry interaction, value network, virtual knowledge management, wicked problems

 

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Journal Issue

Volume 7 Issue 3 / Jun 2009  pp297‑397

Editor: Dan Remenyi

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Keywords: competitive intelligence, conceptual umbrella metaphor, e-business performance, elicitation, enabling context, Ba, European firms, external knowledge, framework G-U-I-N, globalization, higher education, human networks, industry attractiveness, information age, information and communication technology, information communication, integration, intellectual capital, KM in agribusiness, knowledge capitalization, knowledge complexity, knowledge maps, knowledge modelling, knowledge sharing, knowledge transfer, leadership, mapping technique, merging, mind map, m-k toolkit, mobile knowledge, new technology-based firm (NTBF), ontology, research network, risk, social aspects, social network analysis, social software, strategic alliances, strategic information management, strategy formulation process, technologies, technology adoption, technology, Thailand, triple helix model, university-industry interaction, value network, virtual knowledge management, wicked problems

 

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Journal Issue

Volume 8 Issue 3 / Nov 2010  pp267‑344

Editor: David O'Donnell

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Keywords: action research, case study, codification and personalization knowledge management strategies, collaborative projects, components of tacit knowledge, critical knowledge factors, design re-use, engineering design, ethnographic study, evidence-based medical practice., explicit and tacit knowledge forms, explicit knowledge, fixture and tooling, knowledge assets management, knowledge based systems, knowledge capital, knowledge integration, knowledge map, nature of tacit knowledge, new product development, organizational culture, performance improvement, research centre, social capital, tacit knowledge,

 

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Journal Issue

Volume 4 Issue 2, ICICKM 2005 / Mar 2006  pp91‑216

Editor: Charles Despres

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Keywords: automotive industry, business models, collaborative process communal lexicon community of practice corporate strategy corpus linguistics digital economy, empirical knowledge ethnography, human capital hypertext, information communication technology insurance Industry Intellectual capital measurement, interorganisational collaboration inter-organisational relationships knowledge capitalization. knowledge construction, knowledge definition, knowledge economy, knowledge elicitation, knowledge management behaviour, knowledge management context, knowledge management environment, knowledge management practices, knowledge mapping, multivariate analysis protection of knowledge, relationship transformation special language terminology structural capital, tacit knowledge value networks virtual prototype

 

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