The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
Click here to see other Scholarly Electronic Journals published by API
For a range of research text books on this and complimentary topics visit the Academic Bookshop

Information about the European Conference on Knowledge Management (ECKM) is available here.

For info on the International Conference on Intellectual Capital, Knowledge Management and Organisational Learning (ICICKM), click here
Information about the European Conference on Intellectual Capital (ECIC) is available here
To join the EJKM review committee click here
 

Journal Article

Knowledge Work Practices in Global Software Development  pp347-356

Gabriela Avram

© Jan 2008 Volume 5 Issue 4, Editor: Charles Despres, pp347 - 550

Look inside Download PDF (free)

Abstract

This paper is an exploration of knowledge work practices in a distributed software development setting. The author has undertaken an empirical study in the Irish subsidiary of a multinational company over a 16‑month period. Our methods were inspired by ethnography; by spending an extended period of time with a software development team working on a specific project, we had the opportunity to observe real work practices in a real work setting in the specific circumstances of distributed work. The purpose of the current study is to highlight the ways in which technical and social factors are inextricably entwined in distributed work settings.

 

Keywords: collaboration, work practices, distributed work environments, global software development, knowledge work, mutual knowledge, transactive memory

 

Share |

Journal Article

The Emergence and Diffusion of the Concept of Knowledge Work  pp103-116

Hanna Timonen, Kaija-Stiina Paloheimo

© Oct 2008 Volume 6 Issue 2, ICICKM 2007, Editor: Rembrandt Klopper, pp1 - 116

Look inside Download PDF (free)

Abstract

The past decades have witnessed the proliferation of research on knowledge work. Knowledge work has mostly been used as an antonym to manual work, to refer to specific occupations characterized by an emphasis on specialized skills and the use of theoretical knowledge. The efforts to encompass all the different contexts where knowledge plays a relevant role in work tasks has resulted in various and ambiguous definitions of what knowledge work actually is. In order to shed light on the elusive concept of knowledge work, we studied how it has appeared in the scientific discussion, and diffused from one scientific community to another. As the circulation of new ideas and concepts in scientific discussion is apparent through academic literature, we examined the emergence and diffusion of the concept of knowledge work through a citation analysis on articles from the Social Sciences Citation Index. The data set consists of 273 articles with 7,057 cited references for the 1974 to 2003 period, and we used a dense sub‑network grouping algorithm on the co‑citation network to distinguish highly cited groups of references. We distinguish three periods of diffusion of the concept of knowledge work. The results show that Drucker's In the age of discontinuity (1969) and Bell's The coming of post‑industrial society (1968) were the main influencers when the concept emerged in the scientific discussion from 1974 to 1992. After this period, we can distinguish a slow diffusion period from 1993 to 2003, when the concept started to gain attention, and a fast diffusion period from 1999 to 2003, when the research proliferated. The discussion dispersed outside the management domain already in the emergence period, but the management domain has stayed the main domain of discussion also later on. However, from 1992 to 2003 the discussion inside the management domain dispersed into different groups. One of the main influences to a new group of research that appeared at this time was Zuboff's In the age of the smart machine (1984). This group, drawing on research conducted on knowledge‑intensive firms, has recently produced highly cited articles such as Blackler's 'Knowledge, knowledge work and organizations' in Organization Studies (1995). As the current discussion on knowledge work is dispersed in different groups, there is a need to engage in a common conceptual discussion and define what is actually meant by knowledge work.

 

Keywords: scientific discourse, knowledge work, bibliometric analysis, citation analysis

 

Share |

Journal Article

Knowledge Management for Knowledge Workers  pp248-258

Ludmila Mladkova

© Sep 2011 Volume 9 Issue 3, ECIC 2011, Editor: Geoff Turner and Clemente Minonne, pp181 - 295

Look inside Download PDF (free)

Abstract

Knowledge workers represent more than half of all employees in advanced economies. In general knowledge workers are people who, when working, use their brain more than their muscles. Agricultural and industrial worlds depended on the work of manual workers and the life standard of their inhabitants and the success of agricultural and industrial organizations grew due to the increase of manual worker productivity. Existing knowledge economy depends on the work of knowledge workers and the labour productivity they can achieve. Knowledge is a major resource and tool that knowledge workers use to create values. Therefore, the way work with knowledge is organized in an organization influences the productivity of knowledge workers. This article discusses the results of research on knowledge management in organizations in the Czech Republic. This research started at the University of Economics, Prague in 2004 and continues today.

 

Keywords: knowledge, tacit knowledge, explicit knowledge, knowledge worker, knowledge sharing

 

Share |