The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
Click here to see other Scholarly Electronic Journals published by API
For a range of research text books on this and complimentary topics visit the Academic Bookshop

Information about the European Conference on Knowledge Management (ECKM) is available here.

For info on the International Conference on Intellectual Capital, Knowledge Management and Organisational Learning (ICICKM), click here
Information about the European Conference on Intellectual Capital (ECIC) is available here
To join the EJKM review committee click here
 

Journal Article

Exploring Web 2.0 Applications as a Mean of Bolstering up Knowledge Management  pp1-9

Thomas Bebensee, Remko Helms, Marco Spruit

© Mar 2011 Volume 9 Issue 1, ECKM Special Issue, Editor: Eduardo Tome, pp1 - 84

Look inside Download PDF (free)

Abstract

Abstract: Web 2.0 applications aim at improving the interaction between users. Web 2.0 principles overlap with characteristics of knowledge management (KM) or could be applied to reshape KM practices. Applying Web 2.0 applications to KM has the potential to improve the sharing and creation of knowledge. However, little research has been conducted in this area. This research aims at identifying Web 2.0 applications for bolstering up organizations’ KM practices. An additional aspect addressed is how Web 2.0 applications for KM can be categorized and how they match different aspects of the KM strategy of an organization. The research examines the suitability of Web 2.0 applications in KM by conducting exploratory case studies in two student‑run organizations, which are an interesting research subject because their members are considered most open towards new technologies. The case studies aim at exploring which Web 2.0 applications are in place. Based on the findings we propose a framework for categorizing Web 2.0 applications for KM. The findings indicate that Web 2.0 applications may enhance KM and may even initiate a new era of KM. Moreover, the article provides a discussion of a number of Web 2.0 applications and proposes a way of categorizing these applications. The proposed framework allows assessing the use of Web 2.0 applications for KM and can be used as an orientation for the introduction of Web 2.0 applications in organizational KM. The research contributes to the general understanding of how Web 2.0 applications can be used in KM. The proposed framework for categorizing Web 2.0 applications provides an orientation for organizations that want to use these applications for bolstering up their KM practices.

 

Keywords: Web 2.0, collective intelligence, user-generated content, social computing, knowledge management, KM 2.0

 

Share |

Journal Issue

Volume 9 Issue 1, ECKM Special Issue / Mar 2011  pp1‑84

Editor: Eduardo Tome

View Contents Download PDF (free)

Editorial

Guest Editor Dr. Eduardo Tomé
Eduardo concluded a PhD in Economics with a thesis on the European Social Fund in 2001 at the Technical University in Lisbon. His main research interests are Social Policy and Human Resources / Knowledge Management / Intellectual Capital. He has published papers in International Refereed Journals as the Journal of Intellectual Capital, the Journal of European Industrial Training, the International Journal of Management Concepts and Philosophy, and the International Journal of Learning and Intellectual Capital. He is a member of the Editorial Board of the Electronic Journal of Knowledge Management. Since 2001 he has presented papers in around 4 international conferences every year.

 

Keywords: nalytic hierarchy process, change processes, co-creation, collective intelligence, competitive intelligence, conceptual learning, hospital-in-the-home units, intellectual capital, KIBS, knowledge interactions, trust-building mechanisms, computer services, case study, KM 2.0, knowledge, knowledge creation, knowledge management, knowledge management maturity, knowledge sharing, knowledge-based development, learning dynamics, operational learning, personal knowledge and skills, problem solving, sensitivity modelling, service business, services, social computing, SPF framework, storytelling, typology, university, user-generated content, Web 2.0, work profile,

 

Share |