The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
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Information about the European Conference on Knowledge Management (ECKM) is available here.

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Journal Article

At the Crossroads of Knowledge Management and Social Software  pp1-10

Gabriela Avram

© Dec 2005 Volume 4 Issue 1, Editor: Charles Despres, pp1 - 90

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Abstract

The growing phenomenon of Social Software seems to provide an opportunity to complement the top‑down approach based on central knowledge repositories with tools that are simpler, smarter and more flexible. This article in‑ cludes a brief description of the main categories of Social Software — weblogs, wikis and social networking sites — fol‑ lowed by an analysis of their utilisation in relation to the five core Knowledge Management activities of the Knowledge Management taxonomy proposed by Despres & Chauvel in 1999. Examples that illustrate the support Social Software could provide for knowledge management are presented. Finally, some of the problems that hinder the usage of Social Software tools, together with some of the latest developments and trends in the field are mentioned.

 

Keywords: Social Software, weblog, wiki, social networks, knowledge acquisition, knowledge sharing

 

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Journal Article

Success Factors in Implementing Knowledge Based Systems  pp211-218

Aurilla Aurelie Arntzen Bechina, Martin Nkosi Ndlela

© Jun 2009 Volume 7 Issue 2, ICICKM 2008, Editor: Kevin O'Sullivan, pp199 - 296

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Abstract

The various dimensions of the problems of productivity and technology cannot be found in technology alone, but rather there are also human factors that either facilitate or constrain the ability of firms and workers to adopt and implement new technologies. This paper discusses the factors that contribute to Knowledge Management Systems effectiveness. Through a case study and literature reviews a general framework has been delineated. This framework describes dimensions involved in the adoption of technology at both the users and organisational level.

 

Keywords: information communication, technologies, technology adoption, information, social software, social aspects, knowledge management systems

 

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Journal Article

The Avatar as a Knowledge Worker? How Immersive 3D Virtual Environments may Foster Knowledge Acquisition  pp15-25

Klaus Bredl, Amrei Groß, Julia Hünniger, Jane Fleischer

© Jan 2012 Volume 10 Issue 1, ECKM 2011, Editor: Franz Lehner, pp1 - 109

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Abstract

The rapid development of virtual worlds has created new possibilities for supporting formal and informal knowledge acquisition and learning processes online. Consequently, greater immersion of “knowledge workers” in cooperation and communication tasks in social virtual worlds should be a more prominent topic in sociological and cognitive‑psychological research designs. The relatively new social potential of virtual worlds can be examined using theoretical models that describe the use and assessment of virtual world technologies in contexts of knowledge acquisition and exchange. In this paper, three co‑created scenarios will be described to help demonstrate how virtual worlds can be used to explore new forms of interaction in (virtual) social contexts. These scenarios and the results of the avatar‑based ethnographic investigation during the process of co‑creation and collaboration will be introduced and used to reflect on the 3D projects. Afterwards, two sets of criteria to evaluate 3D environments for learning and teaching will be presented. The paper ends with suggestions for further research concerning the effects of immersion during collaboration and education in virtual worlds and an outlook on other upcoming 3D projects.

 

Keywords: virtual worlds, immersion, knowledge exchange social software, knowledge management, Web 2.0, Second Life

 

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Journal Article

Global Social Knowledge Management: From Barriers to the Selection of Social Tools  pp3-17

Henri Pirkkalainen, Jan Pawlowski

© Jan 2013 Volume 11 Issue 1, ECKM 2012, Editor: Dr Juan Gabriel Cegarra and Dr María Eugenia Sánchez, pp1 - 115

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Abstract

Web 2.0 and Social Software revolutionize the knowledge exchange within and between organizations. This is one of the claims consultants and software vendors in the field have made. But have the promises been kept and has evidence been achieved so far, in particular for knowledge management in globally distributed settings? As a starting point, our paper introduces the field of Global Social Knowledge Management (GSKM). We see this area as one of the main research area for future research in the Knowledge Management domain. A variety of social software applications have already been seen promising and incorporated into the context of knowledge management (Avram 2006; Zheng and Zheng 2010; Levy 2009). One main assumption is that social software could bridge the traditional gap between human‑ and technology orientation (Avram 2006:1; Fiedler & Welpe 2011). However, there is so far only anecdotal evidence how these applications work in globally distributed organizational settings. Within this paper, we present the key issues for GSKM and elaborate on transferability of these aspects to differing contexts. The main research domains related to GSKM are Social Software and Global Knowledge Management. We present a brief review of state of the art research for these domains and focus in detail on Social Software supported knowledge activities. As one of the first efforts, we perform a mapping of Social Software to KM activities and major barriers. Additionally, we will illustrate through a case study how to contextualize the GSKM approach for educational application area. The paper is a starting point for discourse on this promising field, outlining the research field of globally distributed Social Software‑supported Knowledge Management and discussing current research efforts on the main components. By this paper we intend to contribute towards a research agenda for Global Social Knowledge Management.

 

Keywords: global social knowledge management, social software, barriers, distributed teamwork, contextualization, cultural influence

 

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Journal Issue

Volume 4 Issue 1 / Jan 2006  pp1‑90

Editor: Charles Despres

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Keywords: Active learning, Africa, Business intelligence, Case study, Cognitive diversity, CommonKADS], Communication, Complexity, Complexity representation , Complexity theory, Complexity thinking, Cross-functional teams, e-Commerce, Enterprise semantic web, First order reflection, Group dynamics, Human capital, Intellectual capital, Knowledge acquisition, Knowledge acquisition, Knowledge capital, Knowledge cooperation, Knowledge co-production, Knowledge creation, Knowledge flows, Knowledge learning, Knowledge sharing, Knowledge transfer, Knowledge transfer cycle, Lightweight ontologies, Organisational practices, Performance measurement, Predictive maintenance, Relational capital, Second order reflection, Semantic information retrieval, Semantic interoperability, Social networks, Social Software, Software development, Structural capital, Tourism, Value creation, Weblog, Wiki

 

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Journal Issue

Volume 7 Issue 2, ICICKM 2008 / Jun 2009  pp199‑296

Editor: Kevin O'Sullivan

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Keywords: competitive intelligence, conceptual umbrella metaphor, e-business performance, elicitation, enabling context, Ba, European firms, external knowledge, framework G-U-I-N, globalization, higher education, human networks, industry attractiveness, information age, information and communication technology, information communication, integration, intellectual capital, KM in agribusiness, knowledge capitalization, knowledge complexity, knowledge maps, knowledge modelling, knowledge sharing, knowledge transfer, leadership, mapping technique, merging, mind map, m-k toolkit, mobile knowledge, new technology-based firm (NTBF), ontology, research network, risk, social aspects, social network analysis, social software, strategic alliances, strategic information management, strategy formulation process, technologies, technology adoption, technology, Thailand, triple helix model, university-industry interaction, value network, virtual knowledge management, wicked problems

 

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Journal Issue

Volume 7 Issue 3 / Jun 2009  pp297‑397

Editor: Dan Remenyi

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Keywords: competitive intelligence, conceptual umbrella metaphor, e-business performance, elicitation, enabling context, Ba, European firms, external knowledge, framework G-U-I-N, globalization, higher education, human networks, industry attractiveness, information age, information and communication technology, information communication, integration, intellectual capital, KM in agribusiness, knowledge capitalization, knowledge complexity, knowledge maps, knowledge modelling, knowledge sharing, knowledge transfer, leadership, mapping technique, merging, mind map, m-k toolkit, mobile knowledge, new technology-based firm (NTBF), ontology, research network, risk, social aspects, social network analysis, social software, strategic alliances, strategic information management, strategy formulation process, technologies, technology adoption, technology, Thailand, triple helix model, university-industry interaction, value network, virtual knowledge management, wicked problems

 

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Journal Issue

Volume 11 Issue 1, ECKM 2012 / Jan 2013  pp1‑115

Editor: Dr Juan Gabriel Cegarra, Dr María Eugenia Sánchez

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Editorial

The Papers in this issue of EJKM were first presented at the European Conference of Knowledge Management.

 

The issue was edited by the Programme Chair Dr Juan Gabriel Cegarra and the Conference Chair Dr María Eugenia Sánchez

 

 


Juan‑Gabriel‑Cegarra   Maria‑Eugenia‑Sanchez
                
  Dr Juan Gabriel Cegarra            Dr María Eugenia Sánchez

 

 

Keywords: global social knowledge management, social software, barriers, distributed teamwork, contextualization, cultural influence, cognitive knowledge, emotional knowledge, knowledge dynamics, microexpressions, negotiations, social capital, familiness, power, experience, innovation, family business, knowledge sharing, theory of planned behaviour, affective commitment and trust, scientific collaboration, collaboratory, knowledge audit, knowledge management, scientific collaboration recommendation, knowledge base, innovation outcome, cultural barriers, healthcare organizations, phase, shipyard, naval industry, relationship, reutilization, internal and external agents, intellectual capital management, ICM, knowledge, biplot, knowledge, knowledge management, knowledge assessment framework, case study, eLoyalty, satisfaction, technology acceptance model, health care, patient, information system success models

 

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