The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

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Journal Article

Knowledge Management Success Factors — Proposal of an Empirical Research  pp79-90

Franz Lehner, Nicolas Haas

© Jan 2010 Volume 8 Issue 1, Editor: Ettore Bolisani, Enrico Scarso, pp1 - 180

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Abstract

It is widely accepted that knowledge management is a critical success factor for enterprises. Not yet known sufficiently are the factors, which influence the success of knowledge management in order to measure the effectiveness of knowledge management. This paper sets out a quantitative study to investigate these factors. Firstly, an overview of empirical work undertaken and the potential success factors is given. After this, the methodology of the study is described. Thereby the basics of structure equation modelling (SEM) are shown. The difference between structure and measurement model is depicted and different validity measures are described. Also two common and possible methods to evaluate a SEM, the co‑variance analysis and the variance analysis are displayed. Thirdly a specific model is presented to use SEM in the context of knowledge management success. The model is based on the theory of planned behaviour and is adapted to the context of knowledge management success. Thereby knowledge management success is seen on an individual level, which means that successful knowledge management leads to a satisfying knowledge supply of the organisation member. Finally limitations of the work are discussed.

 

Keywords: KM success, critical success factors, structural equation model, PLS, LISREL

 

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Journal Article

Knowledge Sharing and Organizational Culture Dimensions: Does Job Satisfaction Matter?  pp1-18

Wioleta Kucharska, Denise. A. D. Bedford

© Apr 2019 Volume 17 Issue 1, Editor: Ettore Bolisani, pp1 - 88

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Abstract

The aim of this study is to examine how job satisfaction influences the relationship between company performance, knowledge sharing, and organizational culture, perceived through the prism of Hofstede’s cultural dimensions, controlled by company size and staff position. A survey of 910 Polish employees (mainly knowledge workers) with different roles and experiences across different industries was conducted. The data were analyzed using structural equation modeling. The findings prove that job satisfaction is a strong mediator for company culture dimensions and knowledge sharing by the high skilled employee. The influence of masculinity, long‑term perspective, and collectivism on knowledge sharing are fully mediated by job satisfaction. Uncertainty avoidance and power distance are partially mediated. The relationship between job satisfaction and company performance is complementarily mediated by knowledge sharing. For optimum company performance, it is important to create a company culture that, first, increases job satisfaction and, second, enhances knowledge sharing. Job satisfaction of knowledge workers in Poland is influenced by low power distance, teamwork, and long‑term perspective, and clear rules, strength, and a dominant and assertive male style of management lead to knowledge sharing. The main value of this study is the complete picture it provides of the mediation function of job satisfaction for company culture and knowledge sharing and performance based on a multi‑sector sample.

 

Keywords: Job satisfaction, knowledge sharing, organizational culture, company performance, Hofstede’s cultural dimensions, structural equation modeling, knowledge management, knowledge workers

 

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Journal Issue

Volume 17 Issue 1 / Apr 2019  pp1‑88

Editor: Ettore Bolisani

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Keywords: Job satisfaction, knowledge sharing, organizational culture, company performance, Hofstede’s cultural dimensions, structural equation modeling, knowledge management, knowledge workers, Trust, Knowledge sharing, Social Capital, Networks, Tacit knowledge, Knowledge workers, knowledge, innovation, Baltic Countries, manufacturing sector, Co-design, Empathetic participatory design, repertory grid technique, prototyping, situation awareness, tacit knowledge, explicit knowledge, ICT development, knowledge transfer, post-acquisition integration, acquisition, mergers and acquisition (M&A), case study, knowledge transfer factors knowledge, big data, intangible assets, intelligence, social media, brand equity

 

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