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Journal Article

Designing a Framework to Develop eLoyalty for Online Healthcare Services  pp107-115

Marcelina Solano-Lorente, Eva Martinez-Caro, Juan Gabriel Cegarra-Navarro

© Jan 2013 Volume 11 Issue 1, ECKM 2012, Editor: Dr Juan Gabriel Cegarra and Dr María Eugenia Sánchez, pp1 - 115

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Abstract

In an attempt to enhance their effectiveness, public health institutions are making a great effort to develop online health care services targeted to all citizens. The initial acceptance of these services by patients is important but their success depends

 

Keywords: eLoyalty, satisfaction, technology acceptance model, health care, patient, information system success models

 

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Journal Article

The Value of Extended Framework of TAM in the Electronic Government Services  pp14-24

Juan-Gabriel Cegarra-Navarro et al

© Jan 2014 Volume 12 Issue 1, Special Edition for ECKM 2013, Editor: Monika Petraite, pp1 - 82

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Abstract

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Keywords: Keywords: citizen engagement, satisfaction, technology acceptance model, end users

 

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Journal Article

Cross‑cultural Validation of UTAUT: The Case of University VLEs in Jordan, Russia and the UK  pp25-34

Boyka Simeonova et al

© Jan 2014 Volume 12 Issue 1, Special Edition for ECKM 2013, Editor: Monika Petraite, pp1 - 82

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Abstract

Abstract: Virtual Learning Environments (VLEs) are learning platforms within universities aiming to facilitate and enhance students’ learning. In order to increase the chances for success of VLEs implementation it is essential to identify the factors which influence the students’ decision making as far as accepting and using VLEs are concerned. In this paper we are applying one of the most popular models, the so‑called Unified Theory of Acceptance and Use of Technology (UTAUT) model developed by Venkatesh et al. (2003) to identify and test the underlying factors influencing VLE acceptance and use. UTAUT is a relatively new model sparsely applied in cross‑cultural settings and in the context of Higher Education (Straub, 2009). We are testing the model in four business schools in universities in three different countries: the UK, Russia and Jordan. The results show that although all items from the original UTAUT questionnaire have their place in the final groupings obtained through the factor analysis, the ‘clean’ agglomeration of items into groups shown by the original paper and a few others could not be replicated in the individual countries or in the overall sample despite the good sample size obtained in our study. The paper raises a question about the replicability of the original results and calls for reconsideration of the way the model is applied.

 

Keywords: UTAUT, technology acceptance, virtual learning environments, higher education

 

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Journal Issue

Volume 11 Issue 1, ECKM 2012 / Jan 2013  pp1‑115

Editor: Dr Juan Gabriel Cegarra, Dr María Eugenia Sánchez

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Editorial

The Papers in this issue of EJKM were first presented at the European Conference of Knowledge Management.

 

The issue was edited by the Programme Chair Dr Juan Gabriel Cegarra and the Conference Chair Dr María Eugenia Sánchez

 

 


Juan‑Gabriel‑Cegarra   Maria‑Eugenia‑Sanchez
                
  Dr Juan Gabriel Cegarra            Dr María Eugenia Sánchez

 

 

Keywords: global social knowledge management, social software, barriers, distributed teamwork, contextualization, cultural influence, cognitive knowledge, emotional knowledge, knowledge dynamics, microexpressions, negotiations, social capital, familiness, power, experience, innovation, family business, knowledge sharing, theory of planned behaviour, affective commitment and trust, scientific collaboration, collaboratory, knowledge audit, knowledge management, scientific collaboration recommendation, knowledge base, innovation outcome, cultural barriers, healthcare organizations, phase, shipyard, naval industry, relationship, reutilization, internal and external agents, intellectual capital management, ICM, knowledge, biplot, knowledge, knowledge management, knowledge assessment framework, case study, eLoyalty, satisfaction, technology acceptance model, health care, patient, information system success models

 

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