The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
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Journal Article

A Spanish Knowledge Sharing Instrument Validation  pp3-12

Delio I. Castaneda, Carlos Pardo, Paul Toulson

© Jun 2015 Volume 13 Issue 1, Following ECKM and ICICKM 2014, Editor: Meliha Handzic and John Dumay, pp3 - 100

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Abstract

Abstract: Knowledge sharing research is growing in Latin America. Most instruments used to measure employees knowledge sharing activities have been developed in the Anglo‑American language (English). Currently there is no instrument available to measur e the knowledge‑sharing construct in Spanish. The purpose of this paper is to present the results of the research process adopted to design, construct and validate such an instrument in the Spanish language. The validation process was conducted with 228 k nowledge workers in Colombia. The instrument has two components. The first part (32 items) evaluates the different ways in which knowledge is shared in an organization. The second part (24 items) evaluates the different tools used in an organization t o share knowledge. The validation process is structured in three steps: the construction of the items following a review of the literature; psychometric validation, and the statistical verification of the instruments sub‑scales. Four categories of types of knowledge and four categories of knowledge sharing techniques are identified. The results of this research contribute to the understanding of a broader perspective of the measurement of knowledge sharing behavior and enable the measurement of this cons truct in Spanish. Many of the current instruments are very short and do not consider categories of knowledge sharing, neither tools people use to share knowledge. It is expected that the instrument will become a referent to the measurement of knowledge sh aring in Spanish speaking countries. It is recommended the translation into English and the validation process of the instrument with an English speaking sample.

 

Keywords: Keywords: knowledge sharing, instrument validation, knowledge management

 

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Journal Article

Addressing Failure Factors in Knowledge Management  pp334-347

Rosina O. Weber

© Aug 2007 Volume 5 Issue 3, Editor: Charles Despres, pp257 - 347

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Abstract

This article describes a knowledge management (KM) approach conceived from countermeasures targeted at addressing failure factors suggested in the literature. In order to counteract failure factors, the approach combines the technology of knowledge‑based KM systems, with the flexibility and understanding of knowledge facilitators, and the processes of the target community. In the KM system, the approach uses knowledge engineering concepts to represent knowledge artifacts and to enforce managerial responsibilities. By imposing a strict representation format, the approach guides and helps users. It does so by determining what knowledge to contribute, by enabling knowledge collection, and by representing knowledge. The purpose of knowledge facilitators is to complement the limitations of the computer‑ based component by verifying the quality of submitted artifacts and by motivating members to adopt the system. The design and operation of this approach is guided by identifying the processes of the target community and the level of specificity where they are useful. The importance of this contribution is that it offers guidelines to design a KM approach that relies on conclusions from published literature. In addition, it also proposes a means to validate knowledge sharing. A conclusion of this work is that it may be easier to address failure factors of KM approaches when all members of the target community have the same technical goals, are motivated by a common interest, are organized on a flat hierarchy, and are receptive to innovation. In addition, the use of a representation of the community's processes helps standardize capture, guide contributors, and associate existing with new artifacts. This association of artifacts can be used to validate knowledge sharing.

 

Keywords: Architectures for knowledge management systems, case-based reasoning, community of science, knowledge management systems, knowledge repository, validation

 

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Journal Issue

Volume 5 Issue 3 / Jul 2007  pp257‑347

Editor: Charles Despres

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Keywords: architectures for knowledge management systems, business school, case based reasoning, communities of practice, customer relationship management, decision making, discovery query, expert, failure factors, frames, fuzzy logic, Heidegger, info-culture, info-structure, infrastructure, knowledge acquisition, knowledge adaptation, knowledge communication, knowledge dialogues, knowledge dissemination, knowledge generation, knowledge management practices, knowledge management systems, knowledge media, knowledge representation, knowledge transfer, knowledge utilization, knowledgebase, learning organization, ontology, organizational knowledge, popper, predicate logic, production rule, propositional logic, ranking semantic relations, relation robustness, relationship search, semantic associations search, semantic nets, semantic web, social capital, structuration theory, success factors of KM, validation

 

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Journal Issue

Volume 5 Issue 4 / Dec 2007  pp347‑550

Editor: Charles Despres

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Keywords: architectures for knowledge management systems, business school, case based reasoning, communities of practice, customer relationship management, decision making, discovery query, expert, failure factors, frames, fuzzy logic, Heidegger, info-culture, info-structure, infrastructure, knowledge acquisition, knowledge adaptation, knowledge communication, knowledge dialogues, knowledge dissemination, knowledge generation, knowledge management practices, knowledge management systems, knowledge media, knowledge representation, knowledge transfer, knowledge utilization, knowledgebase, learning organization, ontology, organizational knowledge, popper, predicate logic, production rule, propositional logic, ranking semantic relations, relation robustness, relationship search, semantic associations search, semantic nets, semantic web, social capital, structuration theory, success factors of KM, validation

 

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Journal Issue

Volume 6 Issue 1 / Jul 2008  pp1‑74

Editor: Charles Despres

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Keywords: architectures for knowledge management systems, business school, case based reasoning, communities of practice, customer relationship management, decision making, discovery query, expert, failure factors, frames, fuzzy logic, Heidegger, info-culture, info-structure, infrastructure, knowledge acquisition, knowledge adaptation, knowledge communication, knowledge dialogues, knowledge dissemination, knowledge generation, knowledge management practices, knowledge management systems, knowledge media, knowledge representation, knowledge transfer, knowledge utilization, knowledgebase, learning organization, ontology, organizational knowledge, popper, predicate logic, production rule, propositional logic, ranking semantic relations, relation robustness, relationship search, semantic associations search, semantic nets, semantic web, social capital, structuration theory, success factors of KM, validation

 

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