This paper reports on an empirical study, which investigates the Intellectual capital measurement and management in the Iran Insurance Industry. According to the current situation of the firms in this industry, we develop a toolbox for managers to help them to identify and evaluate ICs in this industry .in this regard we investigate intellectual capital stocks, intellectual capital processes and performance in this industry through three phases including: Identifying, Measuring, and Analyzing. Based on this toolbox, the priority of Iran Insurance industry was uncovered and the road map was discussed.
Keywords: automotive industry, business models, collaborative process communal lexicon community of practice corporate strategy corpus linguistics digital economy, empirical knowledge ethnography, human capital hypertext, information communication technology insurance Industry Intellectual capital measurement, interorganisational collaboration inter-organisational relationships knowledge capitalization. knowledge construction, knowledge definition, knowledge economy, knowledge elicitation, knowledge management behaviour, knowledge management context, knowledge management environment, knowledge management practices, knowledge mapping, multivariate analysis protection of knowledge, relationship transformation special language terminology structural capital, tacit knowledge value networks virtual prototype