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Towards
Understanding KM Practices in the Academic Environment: The Shoemaker’s
Paradox
Gary R Oliver, The University of Sydney, Australia,
g.oliver@econ.usyd.edu.au,
Meliha Handzic and Christine Van Toorn,
The University of New South Wales, Sydney, Australia
m.handzic@unsw.edu.au ;
c.vantoorn@unsw.edu.au
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ABSTRACT |
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One area
of omission in knowledge intensive studies is within higher
education/research where there is the virtuous circle of teaching,
research and consulting professional work. Using a model adapted from
Handzic (2001) and a survey modified from Arthur Andersen (1998) the
perceived importance and perceived implementation to faculty members is
explored. The discrepancy between results of the two forced the
researchers to confront their own biases. Guidance was sought from
ethnographic accounts which allowed allows the researcher to state
personal feelings in a confessional accompaniment to the formal findings.
Keywords: Knowledge management processes, Organisational environment,
Knowledge management technologies; Confessional ethnography. |
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