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Understanding
Knowledge-Sharing in Online Communities of Practice
Mark Sharratt and Abel
Usoro, University of
Paisley, Scotland,
marksharratt@onetel.net.uk,
abel.usoro@paisley.ac.uk |
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ABSTRACT |
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Information Technology is no longer regarded solely as a repository within
knowledge management but also as a collaborative tool. This change of role
gives rise to online communities (OLCs), which extend the loci of existing
communities of practice. To leverage the potential of these communities,
organisations must understand the mechanisms underpinning members’
decisions to share knowledge and expertise within the community. This
paper discusses existing research and develops a theoretical model of
factors that affect knowledge sharing in OLCs. The aim is to increase our
understanding of the antecedents to knowledge-sharing in OLCs.
Keywords: knowledge sharing, online communities of practice, extrinsic
rewards, motivation, trust, value congruence. |
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