|
For information on the European Conference on Knowledge Management, click here
For information on the International Conference on Intellectual Capital, Knowledge Management and Organisational Learning, click here
Downloadable documents on this site require Adobe Acrobat Reader (free download here)
| |
|
|
|
|
|
|
|
|
|
|
|
The Impact of
Question Structure when Sharing Knowledge
Heather Bircham:
University of Waikato, New Zealand,
hjb@waikato.ac.nz
. |
 |
ABSTRACT
This paper investigates how the
structure of a question may hinder or assist in the knowledge sharing
process. It presents a theoretical framework that posits the notion that
the structure of the question asked of the source may have an effect on
the recipient’s attitude toward the knowledge received. Question structure
is examined from the perspective of knowledge articulation and attitude
toward the knowledge received is considered from the position of relevance
and value of the knowledge to the recipient’s decision-making processes.
Keywords: Knowledge sharing; question
structure
|
|
