The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
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Journal Issue
Volume 1 Issue 1 / Sep 2003  pp1‑68

Editor: Fergal McGrath

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IMPaKT: A Framework for Linking Knowledge Management to Business Performance  pp1‑12

Patricia Carrillo

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KM as a Chemin Faisant: The Valtech Experience  pp13‑22

Daniele Chauvel, Charles Despres

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Reconsidering the tacit‑explicit distinction — A move toward functional (tacit) knowledge management  pp23‑32

Cynthia Jimes, James Lucardie

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Reframing the Knowledge Debate, with a little help from the Greeks  pp33‑38

Hilary Kane

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Management Consultancies and Technology Consultancies in a Converging Market: A Knowledge Management Perspective  pp39‑52

Jason Kirk, Ana Vasconcelos

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Abstract

This paper looks into the consultancy processes and professional practices of management consultants and of technology consultants from a knowledge management perspective. The process of consultancy in both cases was characterised by the following categories drawn from the analysis of interviews: boundaries, actors, process and information. The findings for each type of consultancy were synthesized into two different narratives. Considerable differences in the way they operate were identified in terms of: the definition of the context of the problem and risk assessment; negotiation through the client system and the use of language and vocabulary in the consultancy process, leading to the development of different professional discourses and different approaches to the facilitation of organisational learning 

 

Keywords: Consultancy processes knowledge transfer organisational learning professional discourses power Grounded Theory narratives

 

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Right Questions to Capture Knowledge  pp53‑60

Theresia Olsson Neve

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Developing an Instrument for Knowledge Management Project Evaluation  pp61‑68

Zuhair Iftikhar

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