The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
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Information about the European Conference on Knowledge Management (ECKM) is available here.

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Journal Issue
Volume 1 Issue 1 / Sep 2003  pp1‑68

Editor: Fergal McGrath

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IMPaKT: A Framework for Linking Knowledge Management to Business Performance  pp1‑12

Patricia Carrillo

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KM as a Chemin Faisant: The Valtech Experience  pp13‑22

Daniele Chauvel, Charles Despres

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Reconsidering the tacit‑explicit distinction — A move toward functional (tacit) knowledge management  pp23‑32

Cynthia Jimes, James Lucardie

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Reframing the Knowledge Debate, with a little help from the Greeks  pp33‑38

Hilary Kane

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Management Consultancies and Technology Consultancies in a Converging Market: A Knowledge Management Perspective  pp39‑52

Jason Kirk, Ana Vasconcelos

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Right Questions to Capture Knowledge  pp53‑60

Theresia Olsson Neve

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Developing an Instrument for Knowledge Management Project Evaluation  pp61‑68

Zuhair Iftikhar

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Abstract

Many knowledge management (KM) projects have been initiated, some of which have been successes but many have been failures. Measuring the success or failure of KM initiatives is not easy, and in order to do so some kind of measurement process has to be available. There are three points at which evaluation of KM projects can, and should be, done: (1) when deciding whether to start and where to focus, (2) once under way, following up on a project and making adjustments if needed, and (3) when completed, to evaluate the project outcomes. This paper concentrates on the first two areas by developing a general instrument for evaluation of KM projects. 

 

Keywords: Knowledge management, Evaluation process, Measurement instrument, Success factors

 

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