The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
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Journal Issue
Volume 10 Issue 2, ICICKM 2011 / Mar 2012  pp110‑207

Editor: Vincent Ribière

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Knowledge Management Practices and Healthcare Delivery: A Contingency Framework  pp110‑120

Prantik Bordoloi, Nazrul Islam

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Exploring the Role of Boundary Spanning in Distributed Networks of Knowledge  pp121‑130

Eli Hustad, Aurilla Aurelie Bechina

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The Potential of Neuro‑Linguistic Programming in Human Capital Development  pp131‑141

Eric Kong

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Abstract

Human capital (HC) represents the cumulative tacit knowledge that is embedded in the minds of people in organisations. HC is important to organisations because it serves as a source of innovation and strategic renewal. Individuals carry HC when they join an organisation and take their talent, skills and tacit knowledge with them when they leave the organisation. Thus HC is volatile in nature. Organisations are therefore keen to do what they can to foster and develop HC as a means of achieving sustainable competitive advantage. This paper argues that neuro‑linguistic programming (NLP) has the potential of developing and enhancing the stock of HC in organisations. NLP emerged in the 1970s from the University of California, USA. NLP suggests that subjective experience is encoded in terms of three main representation systems: visual, auditory, and kinaesthetic (VAK). NLP practitioners claim that people tend to have one preferred representation system over another in a given context. Despite that previous research has shown that NLP can assist in facilitating knowledge and learning capabilities, very limited research is conducted using NLP in nurturing HC in organisations. This paper critically reviews the literature and theoretically argues that NLP can be used as a practical approach to develop HC in organisations. This is because NLP primarily focuses on individual internal learning and that learning likely leads to the accumulation of HC in organisations. In other words, organisational members may find it more effective to enhance their tacit knowledge, both individually and collectively, if they adopt the NLP approach in their day‑to‑day work. Examples on how NLP may be used to develop HC in organisations will be provided. Future research direction and limitations will also be discussed. 

 

Keywords: human capital, individual and organisational learning, neuro-linguistic programming, visual, auditory and kinaesthetic systems

 

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How to Characterize Professional Gestures to Operate Tacit Know‑How Transfer?  pp142‑153

Sophie Le Bellu, Benoit Le Blanc

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A Study on the Influence of Intellectual Capital and Intellectual Capital Complementarity on Global Initiatives  pp154‑163

Ya-Hui Ling

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A Knowledge Management System for Exchanging and Creating Knowledge in Organic Farming  pp164‑183

Vincent Soulignac, Jean-Louis Ermine, Jean-Luc Paris, Olivier Devise, Jean-Pierre Chanet

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Five grounded Principles for Developing Knowledge Management Systems  pp184‑195

Mark Woodman, Aboubakr Zade

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A Qualitative Analysis of Knowledge Transfer in Global Supply Chains: Case of Thai Distributer of Imported Products  pp196‑206

Lugkana Worasinchai, Farhad Daneshgar

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Effective Online Teaching ‑ A book review  pp207‑207

Dan Remenyi

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