The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

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Information about the European Conference on Knowledge Management (ECKM) is available here.

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Journal Issue
Volume 11 Issue 1, ECKM 2012 / Jan 2013  pp1‑115

Editor: Dr Juan Gabriel Cegarra, Dr María Eugenia Sánchez

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Editorial for the ECKM special issue of EJKM  pp1‑2

Juan Gabriel

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Global Social Knowledge Management: From Barriers to the Selection of Social Tools  pp3‑17

Henri Pirkkalainen, Jan Pawlowski

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Knowledge Dynamics Analysis in Negotiations  pp18‑29

Constantin Bratianu, Stefan Iordache

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The purpose of this paper is to present some research results we obtained in analysing knowledge dynamics during negotiation processes. For knowledge dynamics we use the semantic spectrum currently used in thermodynamics, through a metaphorical interface. In our view knowledge dynamics means complex transformations from one form of knowledge into another form of knowledge. In our research we considered the dyad containing cognitive knowledge and emotional knowledge, in the Nonaka’s oneness perspective. Cognitive knowledge is represented by the explicit or the rational knowledge. Emotional knowledge is represented by the result of processing our sensory information and integrating it into the non‑rational mind. Similar to energy, knowledge can be found in organizations and society in different forms: explicit knowledge, implicit knowledge, tacit knowledge, emotional knowledge, spiritual knowledge, symbolic knowledge. Our hypothesis is that one form of knowledge can be transformed into another form in a given Ba. Our research focused on iterative transformations of cognitive knowledge into emotional knowledge and of emotional knowledge into cognitive knowledge during negotiation processes. We designed and performed 28 experiments of simulated negotiations between an experienced negotiator and different individuals without any training in negotiations. The duration of each experiment was about 20 minutes. We videotaped all of these experiments obtaining about 9 hours of recorded negotiations. There were basically two types of negotiations: a) a typical trade negotiation, and b) a typical salary negotiation. Based on a well designed script, the experienced negotiator sent different cognitive and emotional messages to the would be employee, who has been asked to answer using both written and verbal answers. In the same time we recorded his expressions that reflected the emotional answer. By analysing the induced messages and the cognitive and emotional answers for each participant we got interesting results concerning the knowledge dynamics in the negotiation processes. 


Keywords: cognitive knowledge, emotional knowledge, knowledge dynamics, microexpressions, negotiations


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Can Family Firms Innovate? Sharing Internal Knowledge From a Social Capital Perspective  pp30‑37

Antonio Carrasco-Hernández, Daniel Jiménez-Jiménez

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Knowledge Sharing Among Malaysian Academics: Influence of Affective Commitment and Trust  pp38‑48

See Kwong Goh, Manjit Singh Sandhu

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Results of Knowledge Audit in a Scientific Collaboratory: Possible Applications of Selected KM Aspects in Scientific Collaboratories  pp49‑61

Marcela Katuscakova, Martin Katuscak

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Knowledge Management and the Effectiveness of Innovation Outcomes: The Role of Cultural Barriers  pp62‑71

Antonio Leal-Rodríguez, Antonio Leal-Millán, José Luis Roldán-Salgueiro, Jaime Ortega-Gutiérrez

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Learning Process and Using IT in the Naval Industry  pp72‑80

Eusebio-Ángel Martínez-Conesa, Antonio Juan Briones Peñalver

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Biplot Methodology Applied to an Intellectual Capital Model  pp81‑92

Florinda Matos, Albino Lopes, Nuno Matosand Valter Vairinhos

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The Need for a Robust Knowledge Assessment Framework: Discussion and Findings from an Exploratory Case Study  pp93‑106

Jamie O’Brien

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Designing a Framework to Develop eLoyalty for Online Healthcare Services  pp107‑115

Marcelina Solano-Lorente, Eva Martinez-Caro, Juan Gabriel Cegarra-Navarro

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