The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
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Information about the European Conference on Knowledge Management (ECKM) is available here.

For info on the International Conference on Intellectual Capital, Knowledge Management and Organisational Learning (ICICKM), click here
Information about the European Conference on Intellectual Capital (ECIC) is available here
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Journal Issue
Volume 11 Issue 1, ECKM 2012 / Jan 2013  pp1‑115

Editor: Dr Juan Gabriel Cegarra, Dr María Eugenia Sánchez

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Editorial for the ECKM special issue of EJKM  pp1‑2

Juan Gabriel

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Global Social Knowledge Management: From Barriers to the Selection of Social Tools  pp3‑17

Henri Pirkkalainen, Jan Pawlowski

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Knowledge Dynamics Analysis in Negotiations  pp18‑29

Constantin Bratianu, Stefan Iordache

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Can Family Firms Innovate? Sharing Internal Knowledge From a Social Capital Perspective  pp30‑37

Antonio Carrasco-Hernández, Daniel Jiménez-Jiménez

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Knowledge Sharing Among Malaysian Academics: Influence of Affective Commitment and Trust  pp38‑48

See Kwong Goh, Manjit Singh Sandhu

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Results of Knowledge Audit in a Scientific Collaboratory: Possible Applications of Selected KM Aspects in Scientific Collaboratories  pp49‑61

Marcela Katuscakova, Martin Katuscak

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Knowledge Management and the Effectiveness of Innovation Outcomes: The Role of Cultural Barriers  pp62‑71

Antonio Leal-Rodríguez, Antonio Leal-Millán, José Luis Roldán-Salgueiro, Jaime Ortega-Gutiérrez

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Learning Process and Using IT in the Naval Industry  pp72‑80

Eusebio-Ángel Martínez-Conesa, Antonio Juan Briones Peñalver

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Biplot Methodology Applied to an Intellectual Capital Model  pp81‑92

Florinda Matos, Albino Lopes, Nuno Matosand Valter Vairinhos

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The Need for a Robust Knowledge Assessment Framework: Discussion and Findings from an Exploratory Case Study  pp93‑106

Jamie O’Brien

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Abstract

The primary aim of this paper is to highlight the need for a robust Knowledge Assessment Framework (KAF). The development of a KAF is important for organisations for three reasons. Firstly, the use of knowledge assessment allows firms to pinpoint knowledge gaps. Secondly, it allows firms to manage knowledge more effectively. Thirdly, it gives organisations a diagnostic tool with which to gauge their knowledge base. The effective management of knowledge can be considered a competency that enables a greater level of service to be extracted from other resources within the organisation. The results of this study highlight several points for organisations interested in understanding their knowledge base. The analysis moved beyond simply looking at the framework itself and offers some interesting insights. 

 

Keywords: knowledge, knowledge management, knowledge assessment framework, case study

 

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Designing a Framework to Develop eLoyalty for Online Healthcare Services  pp107‑115

Marcelina Solano-Lorente, Eva Martinez-Caro, Juan Gabriel Cegarra-Navarro

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