The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

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Information about the European Conference on Knowledge Management (ECKM) is available here.

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Information about the European Conference on Intangibles and Intellectual Capital (ECIIC) is available here
Journal Issue
Volume 11 Issue 4, ECIC 2013 / Nov 2013  pp280‑392

Editor: Lidia Garcia Zambrano

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Editorial for EJKM For the Special Issue of ECIC2013  pp280‑281

Lidia García-Zambrano

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An Empirical Study on the Impact of the Process of Measuring IC on Performance  pp282‑294

Donley Carrington

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Product Innovation and Relational Capital: Evidence From Portugal  pp295‑308

Pedro Figueroa Dorrego et al

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Strategically Developing Intellectual Capital Effectiveness: A Conceptual Model for Innovative Companies  pp309‑324

Harold Harlow

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Voluntary Disclosure of Intellectual Assets and Intellectual Liabilities: Impact on Financial Performance in Publicly Listed Firms in the United Arab Emirates  pp325‑338

George Majdalany, Jeffrey Henderson

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A Theoretical Model for the Report of Intellectual Capital  pp339‑360

Florinda Matos

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Intellectual Capital and Innovation: A Case Study of a Public Healthcare organisation in Europe  pp361‑372

Helena Santos-Rodrigues

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ICBS Intellectual Capital Benchmarking System: A Practical Methodology for Successful Strategy Formulation in the Knowledge Economy  pp373‑386

José Viedma Marti

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Abstract: The advent of the knowledge economy fundamentally changes the way to create wealth. According to new theoretical foundations (Resource Based View, Dynamic Capabilities and Knowledge Based View) key strategic knowledge or Intellectual Capital h as become the fundamental driver of wealth creation. A revision of the literature concludes that business excellence has always been due to good strategy formulation and superior strategy implementation. In order to achieve business excellence in the know ledge economy context substantial efforts have been made to improve the process of strategy implementation and some of them have produced relevant frameworks and methodologies, such as Balanced Scorecard and InCaS (Intellectual Capital Statement. Made in Europe). Nevertheless, fewer efforts have been made in the process of strategy formulation and, in practice, the SWOT analysis still is the most well known existing framework. However, in a world where customer preferences are volatile and the identity of customers and the technologies for serving them are changing, a market‑focused strategy may not provide the stability and constancy of direction needed as a foundation for long term strategy. When the external environment is in a state of flux, the fir m itself, in terms of its bundle of resources and capabilities, may be a much more stable basis on which to define its identity. Hence, a definition of the firm in terms of what it is capable of doing may offer a more durable basis for strategy than a def inition based upon the needs the business seeks to satisfy. Consequently, the SWOT analysis methodology can⠒t cope with the new external environment requirements and a kind of improved or extended SWOT analysis is needed. ICBS (Intellectual Capital Ben chmarking System) is the output of a practical research on extended or improved SWOT analysis, a framework that knowledge economy requires for successful strategy formulation. ICBS is a new management method that allows companies to perform a competitive ness strategy check‑up of their business models. F 


Keywords: Keywords: strategic management, core competencies, ICBS-Intellectual Capital Benchmarking System, intellectual capital, extended SWOT analysis


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Human Capital and Financial Results: A Case Study  pp387‑392

Helena Santos-Rodrigues, Guiomar Pereira-Rodrigues, Desireé Cranfield

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