The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
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Journal Issue
Volume 3 Issue 2 / Dec 2005  pp65‑138

Editor: Charles Despres

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Coaching From Afar: How Ubiquitous Information Technology Was Used to Develop a Successful Semi‑Virtual Team  pp65‑74

Michael A. D'Eredita, Carol Chau

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Abstract

This study analyzed the communication between a national rowing team and their 'virtual coach' over a period of 18 months. An exploratory analysis of 1500+ emails provided insight into how the coach successfully leveraged ubiquitous information technology to build a high performance team. Zaccaro's (2002) framework of functional leadership and Weick and Robert's (1993) framework of collective mind were applied to understand the coach's approach for developing a non‑traditional semi‑ virtual team; the primary role of Coach was likened to that of "sense‑giver" given the charge of developing a "collective mind." This study works to illustrate how ubiquitous technology like e‑mails can be strategically used in the development of a high performing semi‑virtual team. 

 

Keywords: Coach, Computer-mediated communication, Email, Virtual team

 

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Resource‑Based View of Knowledge Management for Competitive Advantage  pp75‑86

Leila A. Halawi, Jay E. Aronson, Richard V. McCarthy

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Knowledge Generation in Developing Countries: A Theoretical Framework for Exploring Dynamic Learning in High‑technology Firms  pp87‑96

Dinar Kale, Stephen Little

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Knowledge Creation and Sharing in a Project Team: An Organizational Analysis Based on the Concept of Organizational Relation  pp97‑106

Piero Migliarese, Saverino Verteramo

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Organizational Receptivity — Understanding the Inter‑Organizational Learning Ability  pp107‑118

Harri Nieminen

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TREEOR Model: An Approach to the Valuation of Intellectual Capital  pp119‑128

María Sarabia, José M. Sarabia

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Towards the Knowledge Economy: the Technological Innovation and Education Impact on the Value Creation Process  pp129‑138

Ilídio Lopes, Maria do Rosário Martins, Miguel Nunes

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