The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
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Journal Issue
Volume 4 Issue 1 / Jan 2006  pp1‑90

Editor: Charles Despres

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At the Crossroads of Knowledge Management and Social Software  pp1‑10

Gabriela Avram

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Intellectual Capital and Value Creation: Evidence from the Por‑tuguese Banking Industry  pp11‑20

Maria do Rosário Cabrita, Jorge Landeiro Vaz

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Complexity Theory and Knowledge Management Application  pp21‑30

Zoë Dann, Ian Barclay

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Abstract

This article traces the development of complexity theories and proposes a Complexity Representation Model (CRM) for management processes. The purpose here was to translate key elements of complexities theories (e.g. self organisation, adaption, co‑evolution, chaos) into a recognisable form and relate these to management practice (particu‑ larly knowledge management and learning). A further Complexity Application Model (CAM) is offered that shows the relationship between the formal and informal aspects of the management environment and the CRM. It models an active environment that should learn and adapt to minor perturbations and major schisms. It is a conceptual guide as to the "ideal" management system, one that self‑ organises, learns, adapts and evolves with its environment. The application of the CAM is discussed in terms of practical methods and processes that can be used to manage and encourage managers to feel they are in control of a complex adaptive management system. 

 

Keywords: Complexity theory, complexity theories, complexity representation and application, knowledge, learning

 

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Lighting up 'Blind Spots' while Measuring Knowledge Capital  pp31‑38

Andrea Fried, Fabricio Orellana

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A Process Framework for an Interoperable Semantic Enterprise Environment  pp39‑48

Jörg Härtwig, Karsten Böhm

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Action through a Learning History  pp49‑58

Matti Koivuaho, Harri Laihonen

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Assessing the Levels of Knowledge Transfer within e‑Commerce Websites of Tourist Organisations in Africa  pp59‑66

Tonderai Maswera, Ray Dawson, Janet Edwards

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Knowledge Creation in Groups: The Value of Cognitive Diversity, Transactive Memory and Open‑mindedness Norms  pp67‑74

Rebecca Mitchell, Stephen Nicholas

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Learning Knowledge Roles for Populating Lightweight Application Ontologies  pp75‑82

Eni Mustafaraj, Martin Hoof, Bernd Freisleben

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Measurement of Business Intelligence in a Finnish Telecom‑munications Company  pp83‑90

Virpi Pirttimäki, Antti Lönnqvist, Antti Karjaluoto

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