The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
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Journal Issue
Volume 5 Issue 3 / Jul 2007  pp257‑347

Editor: Charles Despres

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A Theory‑Based Approach to the Relationship between Social Capital and Communities of Practice  pp257‑264

El-Sayed Abou-Zeid

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Relation Robustness Evaluation for the Semantic Associations  pp265‑272

Payam M. Barnaghiand Sameem Abdul Kareem

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Assessing Success Factors of Knowledge Management Initiatives of Academic Institutions — a Case of an Indian Business School  pp273‑282

Bhaskar Basu, Kalyan Sengupta

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Being and Knowing — Ontological Perspectives on Knowledge Management Systems  pp283‑290

Deborah A. Blackman, Steven Henderson

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Knowledge Communication Problems between Experts and Decision Makers: an Overview and Classification  pp291‑300

Martin J. Eppler

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The Application of Knowledge Management in Enhancing the Performance of Malaysian Universities  pp301‑313

Mohd Ghazali Mohayidin, Nor Azirawani, Man Norfaryanti Kamaruddin, Mar Idawati

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Issues in Structuring the Knowledge‑base of Expert Systems  pp314‑323

Eric C. Okafor, Charles C. Osuagwu

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Abstract

The major bottlenecks in expert system development lie within the processes of eliciting and representing knowledge. Knowledge representation schemes combine data structures, and interpretative procedures that enable the extraction of the knowledge embedded in the data structures. A broad spectrum of knowledge types need to be represented, but available representation techniques are not optimum systems since they vary in level of expressiveness and power. Knowledge demands more than the conventional representation structures used for databases and information. This is because information is derived from processing, refining and analysing raw data. The extra refinement, analysis and addition of heuristics to information converts it to knowledge. This paper discusses the major issues in the quest for an efficient knowledge representation technique and assesses the performance and level of usefulness of some of the most successful approaches in knowledge representation. 

 

Keywords: knowledge representation, knowledgebase, production rule, semantic nets, frames, propositional logic, predicate logic, fuzzy logic

 

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Knowledge Management in Call Centres  pp324‑333

Pooya Rasooli, Amir Albadvi

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Addressing Failure Factors in Knowledge Management  pp334‑347

Rosina O. Weber

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