The Electronic Journal of Knowledge Management aims to publish perspectives on topics relevant to the study, implementation and management of knowledge management
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Information about the European Conference on Knowledge Management (ECKM) is available here.

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Journal Issue
Volume 5 Issue 4 / Dec 2007  pp347‑550

Editor: Charles Despres

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Knowledge Work Practices in Global Software Development  pp347‑356

Gabriela Avram

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Intellectual Capital and Organizational Performance: an Empirical Study of the Pharmaceutical Industry  pp357‑362

Alka Bramhandkar, Scott Erickson, Ian Applebee

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From Individual Learning to Organizational Learning  pp363‑372

Delio Ignacio Castaneda, Manuel Fernández Rios

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Tacit Knowledge Elicitation and Measurement in Research Organisations: a Methodological Approach  pp373‑386

Alexeis Garcia-Perez, Amit Mitra

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Competence Matters More than Knowledge  pp387‑398

A G Hessami, M Moore

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Managing Structural Diversity: the Case of Boundary Spanning Networks  pp399‑410

Eli Hustad

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Folksonomies, Collaborative Filtering and e‑Business: is Enterprise 2.0 One Step Forward and Two Steps Back?  pp411‑418

Kevin Johnston

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Abstract

Enterprise2.0 is the use of emergent social software tools to improve knowledge sharing and collaboration within and between firms, their customers and partners. This paper proposes that Enterprise2.0 is a double‑edged sword and should be adopted cautiously. Emerging trends in e‑business are specialisation and collaboration, creating a diverse population of organisations, each tightly defined by its core competences, interacting in a constant sequence of transient relationships, each motivated by a particular market opportunity. These dynamic business networks depend on the establishment of appropriate platforms and global standards to enable smooth interaction between the service components, in particular, appropriate metadata such as ontologies. The dynamism of such an interconnected yet free‑ wheeling economy is constrained unless risks relating to investment in a new business relationship are reduced to levels where the risk‑reward ratio favours agility rather than inertia. For its advocates, Enterprise2.0 techniques promise to contribute to the evolution of dynamic, agile, collaborative e‑commerce. However, its egalitarian and permissive nature creates challenges. Folksonomies allow a more customer‑centric view of an organisation's value proposition but may also undermine carefully devised official ontologies. Collaborative filtering may provide a mechanism for mitigating risk but the trust created is dependent upon the perceived credibility of the reviewers. A high profile example of an initiative designed to facilitate dynamic e‑commerce which failed due to unsatisfactory classification of its members and the perceived risk of interacting with unknown reputations is examined. Recent academic research and practical applications that address these conflicts are reviewed. 

 

Keywords: Enterprise 2.0, ontology, folksonomy, metadata, collaborative filtering, trust

 

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A Model of Antecedents of Knowledge Sharing  pp419‑426

Radwan Alyan Kharabsheh

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A Consistent Assessment of Intellectual Capital in SMEs InCaS: Intellectual Capital Statement — Made in Europe  pp427‑436

Kai Mertins, Markus Will

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How to Ensure the Quality and Reliability of Intellectual Capital Statements?  pp437‑448

Kai Mertins, Wen-Huan Wang, Markus Will

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Knowledge and Life Cycle of an Organization  pp449‑452

Zygmunt Mietlewski, Ryszard Walkowiak

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Building a Taxonomy for Understanding Knowledge Management  pp453‑466

Kun Nie, Tieju Ma, Yoshiteru Nakamori

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Knowledge Management: Turning Intangible Assets into Feasibility in the Automotive Sector  pp467‑476

Lourdes Sáiz, Ana Maria Lara, Roberto Alcalde

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Knowledge Management for Virtual Reality Applications in a Home Rehabilitation Virtual Network  pp477‑486

Emil Scarlat, Virginia Maracine, Adriana Nica

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MaKE First Steps — How a Definition of Knowledge Can Help your Organisation  pp487‑496

Peter Sharp

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Knowledge Maps and Mathematical Modelling  pp497‑504

Tomas Subrt, Helena Brozova

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Exploration of Knowledge Sharing Challenges in Value Networks: a Case Study in the Finnish Grocery Industry  pp505‑514

Hanna Timonen, Jari Ylitalo

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Does Intellectual Capital Management 'Make a Difference'? A Critical Case Study Application of Structuration Theory  pp515‑526

John A. Tull, John C. Dumay

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Integrating Individual and Organisational Learning Initiatives: Working Across Knowledge Management and Human Resource Management Functional Boundaries  pp527‑538

Christine van Winkelen, Jane McKenzie

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Intangible Assets: Importance in the Knowledge‑Based Economy and the Role in Value Creation of a Company  pp539‑550

Dmitry Volkov, Tatiana Garanina

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