The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

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Journal Issue
Volume 6 Issue 2, ICICKM 2007 / Oct 2008  pp1‑116

Editor: Rembrandt Klopper

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Knowledge Management Strategic Alignment in the Gulf Cooperation Council Countries  pp1‑10

Jaflah AlAmmary, Chun Che Fung

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Knowledge Management and Higher Education: A UK Case Study  pp11‑26

Desireé Joy Cranfield, John Taylor

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One Size Does Not Fit All — Towards a Typology of Knowledge‑Centric Organisations  pp27‑36

Marié Cruywagen, Juani Swart, Wim Gevers

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Information Anxiety: Fact, Fable or Fallacy  pp37‑50

John Girard, Michael Allison

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Aligning Knowledge Management with Competitive Strategy: A Framework  pp51‑60

Paul Griffiths, Dan Remenyi

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Reconsidering Knowledgeƒ And Business Improvement  pp61‑70

Larry Lucardie, Paul Hendriks, Joost van Ham

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The ever growing complexity of market processes continues to increase the importance of knowledge as the organization's core capability to maximize business performance. Current conceptions of knowledge and knowledge representation, however, prove to be highly unproductive. A fundamental problem here is that insight into the nature of knowledge is an inevitable requirement for adequate knowledge management that, nevertheless, is hardly met in business. In this article, we claim that adopting a functional view of the nature of knowledge reveals and restores the relation between knowledge and corporate effectiveness. In a functional approach to conceptualization, functional equivalence instead of observable similarity serves as the basis for classification. The sets of conditions that have to be met in a particular situation are here taken as functional demands. These functional demands may vary across situations, thus precluding the valid possibility of a static one‑on‑ one connection between functions and individual objects. Not the objects as potential instances of classes, but the relationships between objects given their properties and situations, defined in terms of functional demands, become central. These relationships define the concepts, and thus what we know. Classification amounts to relational matching of specified situations to specified objects. The functional view not only enables content improvement through rational classifications, but also enhances process designs, implementations and process maintenance. It also aligns information technology to the new demands set by the knowledge economy by enabling goal‑oriented, transparent and easy‑to‑use‑and‑modify knowledge structures. The paper further describes a real world case taken from the financial services industry to exemplify how a functional analysis of knowledge ‑including to the functional view aligned MatchÂ’ Technology‑ realizes great improvements in business performance. 


Keywords: knowledge representation formalisms, functional view, rational classifications, functional equivalence, Match


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On Measuring Organizational Relationships: Threats to Validity in the Use of Key‑Informants  pp71‑82

Haris Papoutsakis

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Mapping Social Networks among Crystallographers in South Africa  pp83‑92

Gretchen Smith

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Knowledge Management Practices and Challenges in International Networked NGOs: The Case of One World International  pp93‑102

J Gretchen Smith, Patricia Mweene Lumba

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The Emergence and Diffusion of the Concept of Knowledge Work  pp103‑116

Hanna Timonen, Kaija-Stiina Paloheimo

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