The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

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Information about the European Conference on Knowledge Management (ECKM) is available here.

For info on the International Conference on Intellectual Capital, Knowledge Management and Organisational Learning (ICICKM), click here
Information about the European Conference on Intangibles and Intellectual Capital (ECIIC) is available here
Journal Issue
Volume 8 Issue 1 / Jan 2010  pp1‑180

Editor: Ettore Bolisani, Enrico Scarso

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Linking Unlearning with Innovation through Organizational Memory and Technology  pp1‑10

Juan-Gabriel Cegarra-Navarro

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Virtual Communities of Practice: Investigating Motivations and Constraints in the Processes of Knowledge Creation and Transfer  pp11‑20

Ana Maria Ramalho Correia

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Organizing Customer Knowledge in Academic Libraries  pp21‑32

Farhad Daneshgar, Lyn Bosanquet

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The Adoption of Knowledge Management Systems in Small Firms  pp33‑42

Pietro Evangelista

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Wikifailure: the Limitations of Technology for Knowledge Sharing  pp43‑52

Alexeis Garcia-Perez, Robert Ayres

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Limitations of Network Analysis for Studying Efficiency and Effectiveness of Knowledge Sharing  pp53‑68

Remko Helms, Renato Ignacio, Sjaak Brinkkemper

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Exploring Knowledge Work Practices and Evolution in Distributed Networks of Practice  pp69‑78

Eli Hustad

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Knowledge Management Success Factors — Proposal of an Empirical Research  pp79‑90

Franz Lehner, Nicolas Haas

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A Framework for Assessing Commensurability of Semantic Web Ontologies  pp91‑102

Liam Magee

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Assessing the Impact of KM on Organisational Practice: Applying the MeCTIP Model to UK Organisations  pp103‑118

Sandra Moffett, Anne Hinds

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Functional Concept for a Web‑Based Knowledge Impact and IC Reporting Portal  pp119‑128

Gaby Neumann, Eduardo Tomé

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Knowledge and Intellectual Capital (IC) are key resources and crucial fields of investment in today's business organisations and the economy. Problems in strategically and effectively using those resources mainly consist in: (i) how to specify, summarize, visualize the current state of knowledge and IC; (ii) how to comfortably provide access to scattered and ill‑structured information on the current state of knowledge and IC; (iii) how to define, understand, visualize the impact of knowledge on organizational performance and of IC on the economy; (iv) how to assess and evaluate strategies and activities for purposefully intervening in organizations and economies by means of knowledge and IC. To overcome this, the paper presents methods, functionality and tools forming a web‑based infrastructure which provides user‑friendly access to information and understanding of knowledge impacts and IC market at company, sector, national and global levels. This infrastructure basically consists of two sections. The first section enables us to immediately benchmark a company's knowledge management maturity according to specific input data and information, provide tailored feedback and suggest changes in the company's strategy concerning knowledge‑related activities. With this, companies should be motivated to provide their data and support continuous testing, evaluation and improvement of all methods, models, measures and benchmarks following an experimental design. The second section consists of a "World Atlas on Intellectual Capital" comprising world‑wide data on the following constituents of the IC market: demand, supply, equilibrium, investment, need, stock, flow, and returns. With this, the web‑based knowledge impact and IC reporting portal will support decision makers at company and political levels to purposefully intervene on the attitude towards knowledge and IC through guidelines. Consequently, the paper contributes to research and development to measure and with this to develop a better understanding of the impact of knowledge (management) and IC on the delivery of effective business processes and high value services. 


Keywords: knowledge management maturity, impact analysis, intellectual capital, companies, benchmarking, clustering, logistics


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Evaluating a Living Model of Knowledge  pp129‑138

Paul Parboteeah, Thomas Jackson, Gillian Ragsdell

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People, Technology, Processes and Risk Knowledge Sharing  pp139‑150

Eduardo Rodriguez, John Edwards

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Knowledge‑Based Strategies for Knowledge Intensive Business Services: a Multiple Case‑study of Computer Service Companies  pp151‑160

Enrico Scarso, Ettore Bolisani

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Measuring the Effects of Knowledge Management Practices  pp161‑170

Geoff Turner, Clemente Minonne

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The Role of Multinational Corporations (MNC's) in Developing R&D in Thailand: the Knowledge Flow Between MNC's and University  pp171‑180

Lugkana Worasinchai, Aurilla Aurelie Arntzen Bechina

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