The Electronic Journal of Knowledge Management publishes original articles on topics relevant to studying, implementing, measuring and managing knowledge management and intellectual capital.

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Journal Issue
Volume 8 Issue 1 / Jan 2010  pp1‑180

Editor: Ettore Bolisani, Enrico Scarso

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Linking Unlearning with Innovation through Organizational Memory and Technology  pp1‑10

Juan-Gabriel Cegarra-Navarro

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Virtual Communities of Practice: Investigating Motivations and Constraints in the Processes of Knowledge Creation and Transfer  pp11‑20

Ana Maria Ramalho Correia

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Organizing Customer Knowledge in Academic Libraries  pp21‑32

Farhad Daneshgar, Lyn Bosanquet

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The Adoption of Knowledge Management Systems in Small Firms  pp33‑42

Pietro Evangelista

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Wikifailure: the Limitations of Technology for Knowledge Sharing  pp43‑52

Alexeis Garcia-Perez, Robert Ayres

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Limitations of Network Analysis for Studying Efficiency and Effectiveness of Knowledge Sharing  pp53‑68

Remko Helms, Renato Ignacio, Sjaak Brinkkemper

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Exploring Knowledge Work Practices and Evolution in Distributed Networks of Practice  pp69‑78

Eli Hustad

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Knowledge Management Success Factors — Proposal of an Empirical Research  pp79‑90

Franz Lehner, Nicolas Haas

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A Framework for Assessing Commensurability of Semantic Web Ontologies  pp91‑102

Liam Magee

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Assessing the Impact of KM on Organisational Practice: Applying the MeCTIP Model to UK Organisations  pp103‑118

Sandra Moffett, Anne Hinds

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Functional Concept for a Web‑Based Knowledge Impact and IC Reporting Portal  pp119‑128

Gaby Neumann, Eduardo Tomé

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Evaluating a Living Model of Knowledge  pp129‑138

Paul Parboteeah, Thomas Jackson, Gillian Ragsdell

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People, Technology, Processes and Risk Knowledge Sharing  pp139‑150

Eduardo Rodriguez, John Edwards

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The present global economic crisis creates doubts about the good use of accumulated experience and knowledge in managing risk in financial services. Typically, risk management practice does not use knowledge management (KM) to improve and to develop new answers to the threats. A key reason is that it is not clear how to break down the "organizational silos" view of risk management (RM) that is commonly taken. As a result, there has been relatively little work on finding the relationships between RM and KM. We have been doing research for the last couple of years on the identification of relationships between these two disciplines. At ECKM 2007 we presented a general review of the literature(s) and some hypotheses for starting research on KM and its relationship to the perceived value of enterprise risk management. This article presents findings based on our preliminary analyses, concentrating on those factors affecting the perceived quality of risk knowledge sharing. These come from a questionnaire survey of RM employees in organisations in the financial services sector, which yielded 121 responses. We have included five explanatory variables for the perceived quality of risk knowledge sharing. These comprised two variables relating to people (organizational capacity for work coordination and perceived quality of communication among groups), one relating to process (perceived quality of risk control) and two related to technology (web channel functionality and RM information system functionality). Our findings so far are that four of these five variables have a significant positive association with the perceived quality of risk knowledge sharing: contrary to expectations, web channel functionality did not have a significant association. Indeed, in some of our exploratory regression studies its coefficient (although not significant) was negative. In stepwise regression, the variable organizational capacity for work coordination accounted for by far the largest part of the variation in the dependent variable perceived quality of risk knowledge sharing. The "people" variables thus appear to have the greatest influence on the perceived quality of risk knowledge sharing, even in a sector that relies heavily on technology and on quantitative approaches to decision making. We have also found similar results with the dependent variable perceived value of Enterprise Risk Management (ERM) implementation. 


Keywords: knowledge management, enterprise risk management, financial services, information systems, knowledge sharing, knowledge management systems


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Knowledge‑Based Strategies for Knowledge Intensive Business Services: a Multiple Case‑study of Computer Service Companies  pp151‑160

Enrico Scarso, Ettore Bolisani

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Measuring the Effects of Knowledge Management Practices  pp161‑170

Geoff Turner, Clemente Minonne

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The Role of Multinational Corporations (MNC's) in Developing R&D in Thailand: the Knowledge Flow Between MNC's and University  pp171‑180

Lugkana Worasinchai, Aurilla Aurelie Arntzen Bechina

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